“Gill was amazing, he answered all my questions and made my experience great. Very friendly and kind and made my decision easy to FINALLY upgrade to the Galaxy S24. Thanks Gill for your help, I greatly appreciate you.”
“Josh and his team did a great job. Trust worthy, high quality work and delivered on-time. Great recommendations on equipment and set-up. We will continue to use them for all our AV needs”
“EJ is the man. He was great helping me pick out a couch. Patient, friendly, and not pushy at all. He was very helpful. Huge Buckeye fan too. : ). I highly recommend Ej and Sim's.”
“Went into the store today with my mom because she broke her phone. Alice was amazing. She was super nice extremely patient and so very helpful. I definitely appreciate all she did today”
“I just came into Verizon to get my phone fixed and Randy was outstanding he was right here waiting for me took my phone with a smile on his face and got me back in business and I am so appreciative and your company is so lucky to have this young man working for you.”
“Let's face it, does anyone enjoy going to wireless provider retail locations? I used to dread it every time. However, I was extremely surprised and satisfied with Khylee and my recent visit to this location. I had quite a few changes, but everything was handled with a pleasant and no-stress approach. No pushy offers, no feeling of technical superiority complex on her end, which was something never previously experienced. I appreciated the atmosphere and would highly recommend this location for anyone in need of such services.”
“Amazing service at Metro PCs on Springdale road. I got a great deal on 3 phones and Khaled was the best sales person I've ever came across highly recommend him helping you he was so kind.”
“My sales rep,was very helpful and informed. Convinced me to buy a high, quality phone which is a much better fit, for me and my business. And made me feel welcome to the Verizon family.”
“My husband and I stopped in to get the special which was an early upgrade to the 15 Pro, IPad and Apple Watch. Cory W was extremely helpful and made us feel comfortable. He took his time to explain everything and made sure we understood everything before we left. Thanks so much Cory!!”
10AM - 7PM
2520 Galbraith Rd, Cincinnati
Electronics
“Sam was GREAT! Told him what I was looking for and he showed me five models along with features of each with no pressure. Will do business with Sam again! Highly recommended.”
10AM - 7PM
3614 Warsaw Ave Unit A, Cincinnati
Electronics
“My experience at 3614 Warsaw cricket was more than I expected Nickie was the best person I have ever dealt with she treated me with respect and patience and I will always be grateful to her for her service and I always be a cricket customer I would give her A10+++++++”
“I've bought several sets of speakers, a couple of receivers, and a CD player over a couple of decades. Recently, a set of speakers needed warranty repair. They stand behind their stuff, and can fix a fair number of items in house ("in-house" is in Blue Ash, but it is local). Speakers repaired and back in my home system, sounding great.”
“Luke just left my house after setting up my av equipment. He was here w DJ this time and someone else before. He is soooo good. Efficient, thorough, and customer oriented. He had an intuitive knowledge about what I needed to understand and made sure I understood the important aspects of the equipment.I really liked his down to earth style and his mannerly approach. He the best!!!Highly recommend having him do your install”
“Jayden was extremely helpful and knowledgeable when helping me upgrade my phone. She took the time to answer every question I had, and Jayden along with her manager Josh helped me save on my overall bill.”
10AM - 7PM
2510 Ohio Ave B, Cincinnati
Electronics
“Blake did an amazing job today! I came in with a broke phone and he went above and Beyond to service me and all others. Great at multi tasking as well! Thx for all of your help. GO BLAKE!!!!!”
“EXCELLENT service here!! Brought in a 1926 radio and the schematic for it. While they were unable to diagnose the set's health problem, they were quite friendly and did not charge the usual diagnosis fee. They are completely honest about what they sell. The late original owner was a hoarder, but in a good way!! MANY treasures. It is worth the trip for older audioitems you won't find anywhere else.”
“I called store for info on current phone bundles. I was assisted by Goose. He was very professional and patient with all the questions I asked. I appreciate receiving such wonderful customer service, as this has seldom been my experience during my 18 years of being a Cricket customer. Sending out a huge Thank You to Goose for excellent customer service!!”
10AM - 7PM
9804 Colerain Ave, Cincinnati
Electronics
“Recently I have had two great experiences at the Cricket Colerain location (9804 Colerain Ave). The cricket repsentive who helped was Mayilin. She was kind, curiosity, and provided fast service! Excellent!! I will always use this location!! Highly recommended!!! Thank you Mayilin!!5 stars ⭐⭐⭐⭐⭐”
“I want to Thank,⭐✨AL & TIP✨⭐ for being so Awesome! Thank you for your Excellent Professional help! You were Friendly, Knowledgeable, as well as quick to solve issues and patient in helping me the day I visited your store. You are both exactly what Cricket needs so much more of!!!I have been a Cricket customer for over 15 years. Unfortunately, in the past few years my experience with Cricket as a company has been a nightmare. My visit to the Glenway store has given me hope. Again, THANK YOU AL?& TIP?!!”
“Richards Electric…. What can be said?Under normal supply conditions they have enough materials and in stock to accommodate a small project when most suppliers would need to do a manufacture order.Their sales staff are well seasoned and are a great asset (they know their line card).”
“Super nice guy, set me up with a Harmon cardon amp, turntable and bose speakers.I know of any other place that you can findVintage entertainment like this. I'll be back Stan!”
“My phone store while living in Cincinnati great phone service helpful on showing you how too correct problems concerning your phone great deals on all your phone assesses great customer service there thumbs up too the Service there”
“Highly recommend Xtreme Sound. They did an awesome job installing an after-market apple carplay made by Unavi in my 2019 Lexus RX. They completed the install as promised, gave me a tutorial, and called the next day asking if I had any questions.They went above and beyond. Exceeded my expectations and for these reasons, I recommend using Xtreme Sound for your stereo and sound system needs.”
“Great staff! but I had a slight problem having a pump installed on a motor for a boiler I was repairing. Anyway I returned it and the problem was taken care of asap.”
“Mike Bruemmer completed a complex WIFI installation in a historic building built in the early 1900's, home of Our Lady of Light Fnd aka the Archbishop's House. Three floors, large square footage and very thick solidi masonry walls didn't slow them down. A facility to be occupied by up to ten retired priests, event center for speakers, rehearsal dinners, corporate meetings and the like is ready to deliver a solid signal to all four corners of the property. Thank you Mt. Lookout TV!”
10AM - 7PM
4073 E Galbraith Rd, Cincinnati
Electronics
“I’ve been a cricket member since 2004 Today I received THEE BEST Customer service EVER By Mr Neyef! He listened well and and worked quickly and suggested better options than I could ever imagine! Go see him!!”
“I love this place for a few reasons. Understood what I needed and wanted and very empathetic to my situation and circumstance. I was able to leave my phone's there for a few days knowing all was well and I could trust them. Thank you D, the employee whom I trust. Your service was on time.”
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
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“Hayden was super helpful! He helped us trade in for a new phone, and switched us over to unlimited. It's much more personal at this Verizon location. Thanks again for the excellent service!!”