Enterprise Rent-A-Car in Covington offers a great rental experience with clean, sanitized vehicles and a low-touch rental process. With over 7,000 locations worldwide, customers can easily find a convenient spot to begin their journey. Many reviewers praised the friendly and knowledgeable staff, highlighting their quick service and helpfulness. One customer noted the easy online reservation process, allowing them to select a vehicle similar to their own and pick it up just five miles from home in under an hour. The team’s chemistry stood out, with staff members displaying patience and professionalism while assisting customers. Specific mentions of team members, like the assistant manager, showcased their dedication to exceptional service, navigating complex situations with ease. Customers appreciated the follow-up calls and the cheerful demeanor of the staff, which contributed to a positive atmosphere. Overall, Enterprise Rent-A-Car in Covington is recognized for its strong operations and quality service, making it a top choice for rental car needs.
I've worked with Zach, Mabinta and the rest of the crew on several bigger projects where we needed to rent a lot of vehicles. They made the whole process so easy for me. I would highly recommend them for anyone looking to rent a car. They are kind, helpful, professional, knowledgeable and wonderful to work with.
March 2024
This is my local go to when I need a rental. Very reasonable and professional. Good cars and have never had any issues.
January 2024
Mabinta and Elise have the best customer service and were so helpful! Appreciate all of your help!