Extra Space Storage, located at 525 W 35th St in Covington, KY, offers a wide range of storage solutions. Customers appreciate the large selection of storage units, including climate-controlled and drive-up units, along with convenient features such as electronic gate access and ample parking spaces. The facility is known for its cleanliness, security, and professionalism. Reviews highlight the exceptional customer service provided by the staff, particularly the manager, who is described as knowledgeable, helpful, and able to ease any apprehensions about the moving process. Customers value the reasonable prices and special offers, such as the first month free, making it an affordable choice for both long and short-term storage needs. The convenient 24-hour access and the ability to book units online add to the hassle-free experience. Overall, Extra Space Storage is recommended for anyone seeking a reliable and well-managed storage facility, where staff members are committed to providing a positive experience.
I called and asked for information on renting a unit. Brandon was very informational and polite over the phone.
September 2025
Brandon does an excellent job answering all questions and explaining services. He is knowledgeable and personable and sets customers at ease. His diligence is noteworthy and his concern for customer service is impeccable. A pleasure doing business with him and the company. Thank you.
August 2025
The new owner or boss boss of this location in Latonia is a great guy!
