United States Postal Service

Name: United States Postal Service
Address: 700 Scott St, Covington, Kentucky, 41011, US
Telephone: (800) 275-8777
Rating: 3.4

Post Offices
Hours:

700 Scott St, Covington KY 41011

(800) 275-8777 Directions

Hours

Monday

8:30AM - 5PM

Tuesday

8:30AM - 5PM

Wednesday

8:30AM - 5PM

Thursday

8:30AM - 5PM

Friday

8:30AM - 5PM

Saturday

9AM - 2PM

Sunday

Closed

About United States Postal Service

The United States Postal Service at 700 Scott St is a retail location offering mail and package delivery, walk-in passport services, and fingerprinting. Reviews highlight a commitment to reliable service and note that staff frequently go above and beyond to help customers. Employees are described as extremely personable, professional, friendly, and helpful, often resolving problems in a timely manner. Specific instances include staff expertly assisting with difficult fingerprinting, a supervisor offering exceptional dedication to correct a delivery snafu, and employees helping with incorrectly addressed packages and mail delivery issues. While acknowledging that occasional screw-ups are inevitable, reviewers note the postal people strive to correct them and maintain public confidence. The experience for passport services is noted as efficient and great, with staff keeping lines moving quickly while being nice and fun.

Photos

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Most Recent Reviews

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June 2025
amanda has a pissy attitude . hiding in the back while the lady with the blonde highlighted bob and glasses does all the work. believe her name is gina , a line of about 10 ppl and she’s trying her best to hurry, she’s always polite and helpful when i come in . she deserves a raise . amanda needs to find somewhere else... read full comment
August 2023
Kashiba went above and beyond in helping me with a package that was addressed incorrectly. She was friendly and helpful despite the additional burden I was putting on her. Thank you!
June 2023
Just called In about an issue with mail being delivered to the wrong building in my apartment complex. The operator who answered the phone was professional, friendly, and resolved my problem in a timely manner. I always like to point out when good customer service is shown and this was exactly that. Way to go! And thank... read full comment