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“Consistently of the outstanding customer and a sincere concern to resolve my issue. I inquired about a new product line that dovetailed with my finances. I found the customer service and the products offered to be exceptional. Personal, informative, and knowledgeable staff. I live in Anderson Township Ohio. Why, would I continue to drive to the US Bank Crestview Hills Kentucky location; a twenty-some mile drive? Simple answer, I've been with this branch for over twenty-five years. Using a Kentucky analogy, when you ride a good horse continue to ride it, why change in the middle of the stream?Keep up the strong work.Master Chief”
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“Alicia Penick provides game changing customer service at this branch. It took 30 years but I finally found a banking professional who knows the business and treats customers right. Grateful.”