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“I have been banking with Heartland Bank and have always had a very positive experience. The staff is very professional and quick to address any questions I have. One of my favorite employees is Carly, as she is so kind and always greets me with a warm welcome each time I’m there. She always treats me as if I were family. I would highly recommend this bank and will continue doing business with them for a long time.”
“This TRUIST BRANCH is the truest location around NKY. They provide Top-Notch customer service every time I go.. I recently had a very noteworthy customer service experience.
They gracefully provided me with a box to ship a return item. Although this is a small gesture it went a long way to save me money. It is something I appreciate as a long time customer and I'm proud to say that my bank was able to save ME money!”
“After I'd had enough of THE largest bank in the Cincinnati area I decided to switch to Huntington and I don't regret it. I love the women working there (I have never been helped by a male) - always friendly, even during the Friday night rush, you still get the personal care and help that each customer deserves.”
“Horrible parking lot. Extremely narrow drive through lanes. Trucks and mid size suvs would not recommend even trying you will scratch your car. Atm on outside infront of building so have to park and get out to use it.”
“Truly love the professionalism shown by this bank. I personally dealt with the manager, Dalton Webster, and opened a cd account. Very pleased with the result. So glad I found this bank.”
“I had an account issue that happened by accident and Austin was super helpful and worked fast to get it fixed for me. He was knowledgeable and amazing with customer service. I’m happy to have gotten him to work with on my issue. Definitely recommend working with this bank/branch. Thanks Austin!”
“From the moment I walked in before I could even sit down I received a friendly greeting which is always nice. Maybe I only sat for 2 minutes and then I was waited on by Madison. She was very kind, helpful with all of my banking requests, professional, and talking to her was like chatting with a friend. This is not my local branch but it's my favorite by far. 👏👏”
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“Susan and Erin are fantastic! This is our third time dealing with them. They are very professional and organized. They walked us through each step of the process and were always available when we had a question. Their knowledge of the industry made me feel that I was in good hands.”