“As an employee and client of Republic Bank, I love it here! We have awesome products, state of the art technology and we make it easy for any financial product you might need! Largest Kentucky owned bank with personalized service like no other!”
“Thank you Deion of Crestview Hills! 15 minutes and she resolved an outstanding issue I had with another branch. Instead of pulling my accounts I’ll be by Monday to discuss refinance vs. credit line. Thanks again you were amazing and have restored my faith in your organization! I’m not sure of your responsibilities within the company but I’m fairly confident that your patience, professionalism, as well as execution is probably being underutilized. Someone at BBT/ Truist should look into Deion and her ability to help the organization develop a reputation for above and beyond customer satisfaction! Thanks again Deion...see you Monday!”
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“Consistently of the outstanding customer and a sincere concern to resolve my issue. I inquired about a new product line that dovetailed with my finances. I found the customer service and the products offered to be exceptional. Personal, informative, and knowledgeable staff. I live in Anderson Township Ohio. Why, would I continue to drive to the US Bank Crestview Hills Kentucky location; a twenty-some mile drive? Simple answer, I've been with this branch for over twenty-five years. Using a Kentucky analogy, when you ride a good horse continue to ride it, why change in the middle of the stream?Keep up the strong work.Master Chief”