Dillard's is a fashion retailer that offers a wide selection of clothing, shoes, handbags, and home goods from national and exclusive brands. The store at Crestview Hills Town Center in Kentucky features a salon with skilled stylists and technicians who provide services such as hair color, pedicures, and massages. Customers often praise the friendly and helpful sales associates, especially in the men's clothing section, although some have noted that service can vary. Recent reviews highlight outstanding customer service, with staff going above and beyond to assist, whether helping find a Columbia jacket or making last-minute prom suit shopping a positive experience. The store is well-staffed, ensuring shoppers can easily ask questions and receive assistance. One customer appreciated the 'bra lady,' who measured her daughter and helped find the perfect strapless bra, making the experience fun and comfortable. Overall, Dillard's aims to deliver style, quality, and excellent service, offering a broad selection of merchandise and services to improve the shopping experience.
Above and beyond outstanding customer service in womens swimsuit!! I really appreciate you!! Thank you ❤️ She helped me find a Columbia jacket called me to tell me she found it!!
May 2025
Did not find what I was looking for, but the personnel was very attentive
August 2024
Always receive excellent service for high-quality merchandise.
