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July 2024 by Carolyn
I would give zero stars if I could. Staff is unfriendly, it takes this location 4.5hrs to fill a prescription, then when I get here they have it locked up stating for lunch but they are actually back there working. We see through your windows and hear you whispering. This an issue everytime I try to use this place, I stopped for year trued again. No other pharmacy in ky acts likes this none of them. CVS in Danville pharmacy does not care about their patients do yourself a favor chose another pharmacy.
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July 2024 by Veronica Neeley
I love the small town hospitality that I’m always greeted with when I go to this CVS. Everyone is always so friendly and polite.
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May 2024 by debbie hundley
The worse pharmacy to deal with !!! I Have never been spoken to as rudely as the pharmacist at Danville, Kentucky CVS spoke to me making her own rules as when SHE wants to fill a prescription!!!!! Would not recommend this pharmacy to anyone!!! I am trying to get our insurance to deal with a different pharmacy because even our insurance company when they have called her they understand my frustrations every month when dealing with the pharmacist !!!
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May 2024 by Cindy Peck
Very poor customer service at this site! After not receiving the usual text message that my regular refill was ready, I called to find out what was wrong. After I waited a long time on the phone, they told me my doctor had "canceled the prescription electronically." My doctor said that had never happened and that, in fact, I still had several refills left on the existing prescription. Added to all of the other problems I have had with this store in the past (such as getting text messages that a refill was ready to be picked up when it HAD NOT been filled), today's encounter was the last straw.
Walmart in Stanford had my refill ready and waiting for pickup in 20 minutes. I will never go to a CVS again.
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March 2024 by Abdul E.
Worst place to fill a prescription or get a vaccine. They have no respect for people's time . Sometimes you have to wait 20 or more minutes in the drive through lane. Waited 40 minutes in the store for my vaccine , finally gave up and left .
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February 2024 by Stacye Duncan
By far the worst experience I have had with a pharmacy. Called many times and was on hold 20, 30 minutes. The phone was never answered. I needed medication after a major surgery and it was delayed multiple times and the drive thru was closed so I had to walk in which is incredibly painful after a major abdominal surgery. I might even be able to forgive it if it had just been this one time but this is like the 5th or 6th time my prescriptions were delayed by at least a day. I will never ever ever darken the door of CVS again.
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February 2024 by Ricky Obst
The pharmacy is a disaster! Staff appears over worked and understaffed at all times. It's one thing to take forever, but it is compounded by poor customer service. Most of the time your presence is never even acknowledged. Please fix.
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December 2023 by Jason Boyd
Rude staff, 3 pharmacists and had to wait over 30 minutes only for them to tell me they do not accept blue cross and blue shield insurance. Since when is blue cross not a valid form of insurance?
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December 2023 by Steven Myers
Go in to fill a prescriptionTold they are 3 days behindTo busy for me and anybody I talk toMerry xmas
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November 2023 by DLG Organizers
Every time I go there, the pharmacy is closed during daytime hours. They won’t answer the phones!! They are slow! They changed the pharmacy hours, it’s ridiculous. Transferring my prescriptions elsewhere! Worst pharmacy in the area!
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October 2023 by Cody McCormack
The pharmacy manager Danielle lacks people skills.
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October 2023 by Chad Riley
Cannot get nobody to answer the phone I've been trying for a week and a half
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October 2023 by Sandy Stone
To be honest I hate shopping this particular store. The only reason I do is due to convenience to my work. They are all rude and if not rude just no smiling faces and act like you are inconveniencing them. It's really sad. We all even talk about it at work how bad it is but today was different. The sweetest ray of sunshine was at the register today. My receipt says her name was Lace. Cashier # 2214492. I told her so too. I thanked her for being so sweet and patient. The customers in front of me were older and having a harder time understanding a certain process and she was so patient with them. Even took time (with a smile) to leave the register to go find them something they couldn't. I was literally amazed. You all need more of these types of employees. It would be a different store.
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October 2023 by Lenita Merriweather
The worst customer service. Pharmacy staff not professional at all.
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September 2023 by Russell Adams
If you need your prescriptions in a hurry. I would not recommend this place. My prescription was called in at 11 in the morning did not get it till the next day at 2 p.m. they are just swamped with orders. Very busy pharmacy. And over-the-counter stuff. Is much more expensive there.
