CVS

Convenience Stores, Pharmacies
Hours: The CVS stores receive mixed reviews, reflecting a combination of positive experiences and areas needing improvement. Many customers appreciate the friendly, small-town hospitality they encounter, noting that staff members are often polite, kind, and willing to help. One customer highlighted a cashier named Lace, who was patient and cheerful, especially when assisting older customers, and expressed that employees like her could improve the store's overall atmosphere. Another reviewer praised the helpfulness of an employee in Danville, Kentucky, who went out of her way to assist with a collage project, showing dedication and knowledge. However, some reviews point out issues with customer service, especially when extra help is needed beyond simple prescriptions. Several customers expressed dissatisfaction with staff attitudes, describing them as rude, uninterested, or unhelpful, particularly regarding prescription corrections or assistance with complicated processes. One reviewer, who is dealing with serious health issues, experienced difficulty in getting a prescription corrected and faced dismissive responses from employees, which led to frustration and the loss of their business. Despite these concerns, the store is also recognized for offering a wide range of everyday products, from snacks and hygiene items to cold medicine and cereal. Customers enjoy the store's inviting atmosphere, the availability of free air, and the benefits of points and coupons on receipts. Overall, CVS is seen as a place with good products and some outstanding staff, but it also has room for improvement in customer service and employee helpfulness.

1. Danville, Kentucky