Kroger Pharmacy has mixed reviews. Some customers find it convenient, though they experienced issues with self-checkout and wish more staff worked at the registers. Recent visits have highlighted overwhelmed staff due to staffing shortages, leading to delays and a less smooth experience. While most employees are described as nice and helpful, some customers report rude or unprofessional behavior from staff, including untruthful interactions and dismissive attitudes, especially when picking up certain medications. The pharmacy's pharmacists are sometimes seen as making excuses or acting dismissively, which can cause frustration. Overall, the pharmacy's staff could benefit from better staffing and more professionalism to improve customer satisfaction. Despite these issues, some customers appreciate the pharmacy's services, but ongoing staffing problems and occasional poor customer service are notable concerns.
The pharmacists and staff take such great care of us. We sure appreciate them!
September 2025
Pretty good kroger had some trouble with the self checkout but I got out the store with no alarms I do wish more people worked the acctual register
April 2023
I have always used Kroger and they have always been super great. Recently it seems their staff is overwhelmed and always behind. I’m sure this is due to staff shortages. They need to sacrifice some of that money and invest in more staff. Everyone will benefit if they do.
