CVS Health is conducting coronavirus testing (COVID-19) in select states. Tests are available for eligible individuals aged 10 and above, with minors requiring adult accompaniment. The company offers both lab testing and rapid testing, though high demand may cause delays. Customers generally have positive experiences at CVS stores. The pharmacist at the Erlanger, KY location is described as exceptional, going above and beyond to assist customers with a smile. The front-store workers are also reported to be friendly, nice, and helpful. While some reviewers express frustration with the pharmacy's operations, others acknowledge the challenges faced by the staff, who are often understaffed and working at a fast pace. Specific employees, such as a tall, mixed-race guy with glasses and a tech named Kayla, are praised for their assistance and knowledge. Overall, the CVS store in question receives favorable reviews, with the manager, front staff, and pharmacy team all contributing to a positive customer experience.
They greeted me as soon as I entered the store. They helped me find what I wanted to buy. They didn't just tell me they walked right to the item. Great job CVS EMPLOYEES!! I'LL KEEP SHOPPING THERE.
January 2026
The staff at this cvs is fantastic. Love the pharmacy staff. Treat me great. Kaylee is a rock star and Andrew and Nidha are great, as well. Thanks for always taking care of me!!
January 2026
CVS might be a huge company, but the pharmacists treat me like it's a small town pharmacy. They know my name, ask about my kids, and treat me like a human in need of care. I'm a lifetime customer thanks to their humanity and compassion.
