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July 2024 by Darleen Newton
Whenever I shop CVS @ Commonwealth & Dixie I am always greeted with a "Hello' and the dear cashiers/ employees are always friendly and help me with my shopping. Great CVS !!
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June 2024 by Zac Jarboe Blackerby
Extremely rude tubby manager with dark hair and equally rude tubby sales clerk with red hair. Homophonic and disinterested in helping. Go somewhere else.
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June 2024 by Allyson C
Great front staff. The ladies there were very helpful and they have great deals happening right now! Thank you so much!
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March 2024 by Marianne Withus
Erlanger,Ky CVS has the best pharmacist I have ever encountered. He goes above and beyond to satisfy the customer on his daily roller skates of filling prescriptions ,medication consultations with customers, answering phone etc. . He must start his day with Cheerios because he is always smiling .
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February 2024 by ShinyPokemonWiz (ShinyPokemonWiz)
The pharmacy staff, some of them are pleasant to talk to. Others, you can read reviews and know that MANY people have to deal with their rudeness. I can hear the way they talk to customers in person and over the phone, and I don't get how some of them still have a job. Cashiers in front are usually friendly and kind to help out people. But I won't be coming to this location anymore.
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February 2024 by Joshua Crouch
I can’t believe how rude, rude, rude these folks are. Their response is to have the pharmaceutical company call them to straighten out a manufacturer discount because they’re busy. Are you serious???
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January 2024 by Kenai Kidd
I really wish I got his name, but there’s one guy here who makes going to the pharmacy a chore. This dude is the human embodiment of a papercut.
I used to work in customer service myself, and I get it. Being understaffed and overworked can be stressful. But there's no excuse for treating customers like inconveniences. Every time I've interacted with this particular pharmacist, he's been rude, dismissive, and frankly, unpleasant. And apparently I’m not the only one, just read the other reviews.
The rest of the staff are fantastic. They're friendly, helpful, and make the whole experience much more pleasant. But that one pharmacist? Just… no. He’ll sit there and look me up and down and side eye me while filling my prescriptions. Like.. sir.. if you're gonna judge my straight-from-work look, at least have the decency to do it behind my back. Like, waaay behind my back, preferably near the greeting card aisle where the inspirational quotes might do your soul some good.
So, I'm switching pharmacies. If you value pleasant interactions while picking up your prescriptions, I recommend doing the same.
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November 2023 by amber schraer
Always a positive experience
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November 2023 by James Eddins
If I could give a zero, I would. Absolutely the worst customer service I've ever had. The pharmacy is down right RUDE! There is always a problem and I always have to make multiple trips. Complete inconvenience and they always are rude and will not even let you speak. I'm done! I will never go there again. I would pay double so I don't have to deal with the incompetent pharmacy. Even a phone call seems to be an inconvenience for them.
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September 2023 by Peggy Keller
The cashier greeted me as I entered the store she was very helpful in assisting me locate what I needed to purchase.
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September 2023 by Jenilee Phillips
Pharmacy drive thru was closed today which is perfectly fine no issue. So I called the pharmacy and asked if they were open. This male answered and said yes I said “okay well your guys’ sign doesn’t state that so I wanted to just double check”. But before he could let me finish he became very disrespectful and cut me off while I was talking. He then proceeded to say “yes it does if you read it” in a very disrespectful tone. I then said “no it’s not, I’ll make sure to get a picture” and then hung up. I said something to the pharmacy techs inside and they apologized but I know that they will say nothing to this man. You work with peoples meds so you know some people just had a bad day finding out some bad news and instead of being polite and respectful you decide to act very unprofessional. So thanks for making my day ten times worse ??
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August 2023 by Melissa Hall
Friendly staff
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July 2023 by Susan Chase
Pharmacy employees have always been helpful.
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July 2023 by Samantha Creech
Love their front store people. Always helpful and patient
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July 2023 by Mary Ann Muthert
Need to have Depends in men sizes s/m.
