AutoZone Auto Parts on Mt Zion Rd in Florence, KY, is a top destination for auto parts, offering a range of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and patient staff, including team members like Keith, Ed, and CJ, who provide detailed assistance and recommendations. Many reviews highlight exceptional service, such as helping to find the correct tail light bulb and efficiently handling battery replacements, even in challenging conditions like freezing rain. The staff goes above and beyond to ensure customers leave satisfied and with the right products for their needs. Overall, this location is highly recommended for anyone seeking reliable auto parts and excellent customer service.
Friday I went to pick up a tail light bulb that I had ordered and found it was the wrong. However, the gentleman behind the counter offered to take off the light cap to make sure we get the right one. In doing this we found the right bulb and replaced to for me. Thank you so much. Your my HERO!!!!
May 2024
Staff are friendly, knowledgeable & very helpful. I always leave with solutions.
April 2024
Keith and Ed at the Mt Zion Rd store in Florence, KY were very helpful and patient. Walked me through various options and made sure I had the correct item.
