April 2026
Had my card hacked multiple times , they suck at customer service. On hold 25 min and still no help. They hide behind the phone. And all call go over seas
January 2026
If I could give them zero star, I would. They have the worst customer service of any bank we have ever used. I tried to resolve a problem 3 different times with no luck. The staff was rude, arrogant and ignorant. I will be canceling my card.
December 2025
Attention corporate: Paula from Florida gave me exceptional customer service. She was very understanding of my situation and went above and beyond to fix the issue at hand. I would rate her 1,000 stars if it was an option. Thank you, Paula!
