9AM - 5PM
8735 US-42, Florence
Banks
“Heartland is a breath of fresh air in the banking industry! While others are turning everything over to automation/tech, these guys still prioritize human interaction.
Idk about you, but I feel a lot better when I can actually speak to someone and not have to battle through 5 layers of phone automation.
Specifically, Mark is the GOAT. He takes customer service to a whole other level and you can tell that it’s contagious around their office.
Never had a bad experience and will be the number one bank I recommend in the area!”
“I've banked with Central Bank for nearly 30 years. Although there are several banks close to my home, I drive 20 minutes to the Central Bank nearest to me. Their genuine concern for their customers is unparalleled and worth every extra mile. I will never bank with anyone else! Marty Ward”
“I had an exceptional visit today. I understand how the credit union is evolving to support my needs and make the service experience exceptional. I made an appointment in advance and had zero service issues.
The team was polite, welcoming, and knowledgeable. Mylee helped me accomplish everything I needed.”
“Had an issue where my debit card got locked while I was stationed overseas for the military. The typical customer help line was no use at all and said there was no way to get it unlocked. However I called this local branch that I used often in the past and they were able to assist me within 10 minutes and have my card unlocked. 10/10 would do business with again”
“Angie is the best at what she does, she will make you feel at ease, comfortable, and important the entire process. You are more than just a sale when dealing with her.”
9AM - 5PM
8723 US-42, Florence
Banks
“Love this Huntington Bank Location. Amy the branch manager & Madelynn the banker make it so easy to do business. Talked my business partners into using them for our business accounts as well because of how well they treat client. I personally see Madelynn remember what it feels like everyone’s name. It’s nice having the resources of a big bank but the personal feel of a local bank when I do business with them.”
“I've had my account here for 25 years. I have always been happy with my service. my mortgage is here. and now I'm excited to say I work here my anniversary was August 1st for my first year”
9AM - 5PM
8480 US-42, Florence
Banks
“Don’t judge a book by its cover!
This location may look a little tired based on its real estate and curb appeal, but the team is anything but.
I found them ready to help, positive, and knowledgeable. Thanks, JaQuita, for your quick, expert help.”
9AM - 5:30PM
7434 US-42, Florence
Banks
“While Heritage Bank is not as sophisticated as some of their competitors, their service at this location is superb. The staff here is both patient and friendly. Recommend you consider them when looking for a local bank.”
10AM - 6PM
7685 Mall Road, Florence
Banks
“The staff here is amazing as well as sweet and sincere. The ladies are always so welcoming and adamant to recruiting new customers. Smile ladies bc y'all make my day every time I stop by thank you for such genuine and professional efforts. We as a public appreciate it.”
9AM - 5PM
8513 US-42, Florence
Banks
“I had a great experience with Melisa Ortega and Myrelles. They both did a fantastic job from start to finish. Everything was handled quickly and efficiently, but still with a lot of care and attention to detail. They were professional, friendly, and made the whole process feel easy and stress-free.
I really appreciated how organized and on top of everything they were, and it’s clear they take pride in their work. It’s not always easy to find people who can work fast while still doing things the right way, but they definitely delivered on both.
I would highly recommend Melisa Ortega and Myrelles to anyone looking for reliable, efficient, and high-quality service. Thank you both again for doing such an amazing job!”
9AM - 5:30PM
5935 Merchants St, Florence
Banks
“I am Sandrine, I have been a customer at Kemba Credit Union for years and anytime when I see Jessica she always helps me out. Last yes I saw her at the other branch at downtown she helped as well . She away does her job without a complaint .”
9AM - 6PM
330 Mt Zion Rd, Florence
Banks
“I have been w/them since they changed from Bank of KY, & have always been treated like gold, even being on the poor side, except just 1 person, yrs ago, who actually did treat the poorer like dirt, so i reported it, & they took care of it immediately. I only don't like the leaving of Independence branches, as for me, the drive, even though 20 to 30 minutes, is a pain, the service has been outstanding, & its not worth leaving for a questionable bank.”
“I am always impressed when I go into Chase Bank. This time it was a few minutes before closing and my friend needed a Notary. She had a broken leg and was in the car. Brianna was happy to assist and even came out to the car! I think a lot of banks would have just said we are closing, sorry.”
9AM - 5PM
8810 US-42, Florence
Banks
“I want to thank Megan, the branch manager for assisting me in And locking my debit card I appreciate her thoroughness and her explanations and I now am going to go to the Florence store to get one reinstated and re-print it Megan customer service is customer service with a C thank you”
“I don't understand the negative reviews here. I come to this branch fairly often and the people are always cheerful and efficient whether dealing with me or the others in line. I don't use the ATM much but when I have it works fine. The drive-thru works the way it should. It's a bank, not a spa. It should work like a bank and it does.”
“This PNC has the friendliest staff! I brought in a bunch of rolled coins from my coin jar and was a bit worried they would be annoyed (I had never brought in coins to a bank before) and was greeted as soon as I walked in the door. The guy told me which teller was open and the teller was just as friendly! I have some social anxiety and have definitely banked with some rude branches of other banks before, so it was very refreshing to see such a welcoming environment.”
9AM - 5PM
8461 US-42, Florence
Banks
“Therese was wonderful to deal with
I had been navigating a highly stressful situation and she helped me accomplish what I needed to while having a calm attitude
Much appreciated”
“Candace is a miracle! The whole staff here is absolutely great. They have been a huge help getting my financial situation much better under control and helping me plan for a much better future. I would recommend any of them, but Candace absolutely stands out as top notch 1 in a million”
“I would like to give Eli and manager Steve ten ⭐. I had a recent issue with my account and desperately needed it fixed. Steve was able to come up with a quick solution on a Friday afternoon - I was on my way in less than fifteen minutes. I've always had good experiences with employees from this location.”
“Applied for a credit card, but it took longer than expected and didn't get sent though, but the staff was very friendly and explained it all to me and resubmitted my application for it”
Open 24 hours
4674 Houston Rd, Florence
Banks
“Attention corporate: Paula from Florida gave me exceptional customer service. She was very understanding of my situation and went above and beyond to fix the issue at hand. I would rate her 1,000 stars if it was an option. Thank you, Paula!”
“Best experience..I have been with this bank for over 20 years and I have dealt with Leann Rose for the last 10 years . This lady is a real treasure she works so hard to fix everyone's needs. It never fails to amaze me how hard she works to fine a solution to any situation. I am truly bless to have Cinfed in my life all these years and to know I am not alone in any situation. Thank you and thank you for Leanns abilities in banking!”