FedEx Office Print & Ship Center in Florence, KY is a one-stop shop for printing and shipping needs. The staff is consistently described as friendly, helpful, understanding, and accommodating. Customers highlight specific instances where employees provided excellent service, such as patiently helping with faxing, expertly packing fragile or oversized items to ensure safe arrival, and assisting with carrying boxes. Many note the entire team makes experiences pleasant and exceeds expectations. The location offers a wide range of services including FedEx shipping, copying, digital printing, signs, direct mail, and passport photos. While a customer mentioned the cost for a specific service was considered outrageous, the service itself was handled professionally without issues. Some feedback notes the store has occasionally closed early, which was attributed to staffing. Overall, the business is highly recommended for its reliable customer service and expertise.
James was awesome! Great employee, and very friendly!
October 2023
Clean store and friendly service. Thanks for the great service.
July 2023
I’m a bit peaved they’ve been closing early recently (whoever owns this place needs to raise pay so it can be properly staffed) but they’re pretty on the ball and friendly every time I ship with them. And I spend a ton of money shipping with this store exclusively.
