JOANN Fabric and Crafts is a store for all DIY needs, inspiring creativity and self expression. It is a one stop shop for creative passions and project supplies that customers love, including scrapbooking products, beads, baking supplies, yarn, and sewing machines from top brands. It also offers a holiday selection for various occasions. The store is described as clean, amazing, and the place where America's sewers and crafters shop, discover, and learn. It has everything needed for handmade stuff. The staff is noted as pleasant, helpful, hard working, informative, friendly, and polite, with great customer service. Staff are available for questions, though the cutting table requires taking a number as they are usually busy, especially on Saturdays. While one customer did not find a specific item, another found the store has everything needed, even if some prices are noted as more expensive than elsewhere. The overall sentiment is very positive, with customers expressing they like the place a lot, love the store, and plan to be loyal customers and return.