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June 2024 by Kevin Ochoa martinez
I came here as a first timer and I had a really pleasant experience with Barba whom she went through the whole process friendly and professionally! In all there was really no issue and conpared to other places I have been looking for this one is pretty decent!
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April 2024 by Katie M
Do NOT rent from this location. I had pre booked online and after fees and everything it said $45 was due at pick up. I get there and dudes like this isn’t adding up so cancelled my booking and made a new one and it was $69.99 magically. I’m INCREDIBLY irritated and I’m telling everyone I know to choose a different company. Don’t rent U-Haul. This is VERY shady practice and I’m VERY irritated. That’s way more than I had pre booked for. I have screenshots and everything.
Do NOT rent U-Haul.
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May 2023 by G Desai
Julie, was great help for us to get the truck and process went smoothly. Thank you
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September 2022 by Terri Beardsley
Tried to rent in Florence ky on Sam nice rd. Trucks everywhere no one is there at almost 11:00 am.
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July 2022 by kevttran
Quick and easy!!
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May 2022 by Ronald Marksberry
Friendly staff. Quick and easy pickup and drop off
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September 2021 by Jimmy
Did you know you can give them like 70 bucks and they give you a big truck. I live in that truck now.
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July 2021 by Jacob R.
I've paid 130$ up front which was the original price of the rental about a week after returning my rental I get a message that I still owe 70$ in hidden fees
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June 2021 by Laura Woods
Over charged me and won't return my emails or calls.
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June 2021 by Scott Shepard
No comment...average u-haul dealer
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February 2021 by Jacqueline R
Fast truck return and helpful in making new reservation for our next move.
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November 2020 by Megan Rothe
The staff was great but I rented a 10' truck and it didn't come with a ramp. Apparently only 15' and longer have ramps, but I was moving a washer & dryer along with a few other items. I ended up having to rent a utility trailer from another location to take care of my move. It would have been a time and money saver if they had told me 10' trucks don't have ramps! And also? Why wouldn't a box moving truck not have a ramp? Doesn't that kind of defeat its purpose? Strange.
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August 2020 by Mark Stambaugh
Very friendly!
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July 2020 by Jd Future
Went smooth. Forgot the dolly I paid for but apologized and reimbursed me immediately. Nice ppl
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July 2020 by David Garner
The staff here were very friendly and helpful. Despite training someone new at the time of my visit, I was taken care of quickly and efficiently. I didn't have any complaints. Masks were recommended to keep everyone safe particularly in such a small space and I felt like the staff was curious and professional with their policies. No complaints and I would visit here again next time I needed to rent a uhal.
