Horrible customer service. Avoid their service department at all costs. RAM makes a decent product, but I would go anywhere but here to buy or service the vehicle.
July 2023
Charged me $670 for battery and oil change. Told them not to perform the oil change after I was informed they were charging over $500 for the battery because they had to diagnose the problem. Reputable shop would only charge about half what Zimmer just gouged me for.
April 2023
the service department is terrible. no communication between the customer and the representatives. they take forever to tell you what's wrong with the vehicle (if they even get to it in a halfway decent amount of time) and it seems like every time I get my truck back, something else is wrong within a month or so.
Welcome to Zimmer Chrysler Dodge Jeep Ram Collision Center, serving northern Kentucky, Cincinnati, and Lawrenceburg, IN. Zimmer CDJR provides a full-service automotive body shop collision repair center facility, offering auto and body repair services. Our collision repair technicians are certified so you can rest assured that your car, truck, or SUV will be worked on by experts who really care. Whether you just need a bumper replaced or a full auto body repair, we can help. Zimmer CDJR's body shop services all makes and models and works with all major insurance providers.
