United Dairy Farmers operates ice cream parlors, convenience stores, and gas stations. It offers the U-Drive program for savings on gas and inside purchases. The store provides premium coffee, farm-fresh dairy products, and hand-dipped ice cream treats. Some reviews note it has some of the cheapest gas prices in the area and call it a unique store with an old-fashioned ice cream shop inside. Experiences with service vary; one customer found the cashier friendly and attentive, while another mentioned a long, slow line. The ice cream is described as delicious, though sometimes orders for extra thick malts or extra malt powder are not prepared as requested. Customers report varied experiences between different locations.