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February 2024 by trieal ellis
Justin, Ryan, and Tree are amazing and very knowledgeable!
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January 2024 by Carla Carrico Canfield
Ryan N was OUTSTANDING!! He was knowledgeable, personable and definitely went the extra mile!!
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December 2023 by Tommy Poole
Worked on wifes phone couldnt figure out the issue referred ro geek squad in lexington at best buy. Prefer going to cooperate stores from now on not franchise or sattelite stores like this one
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December 2023 by Katherine Woods
Ryan N. went above and beyond to make sure that we had the best experience possible. He was patient, professional, and demonstrated exceptional customer service.
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October 2023 by jody bryant
Justin was great! He was very helpful and knowledgeable.
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June 2023 by KEN SPALDING
There was only one store rep working. He was helping a customer with a complicated problem. Three people already there when I arrived left because they were tired of waiting. The store rep while still helping the original customer helped the customer ahead of me then also helping me while on the phone with an AT&T service. He did a great job and was very helpful.I know customer service is lacking in most businesses . Only having one person working was what made this visit unpleasant.
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March 2023 by Dan Kemper
I phone 13 does not even come with a charger block
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February 2023 by Wendy Benham
The store manager Colton was very knowledgeable and a great help. He was very efficient and had everything we needed accomplished very quickly!
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December 2022 by Randy Holleran
Went in to store to increase hotspot and they took care of it and I ended up buying a phone.. the Jett Blvd. store in Frankfort Ky always gos above and beyond when we go into store! Makes experience GREAT!
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October 2022 by Darrell Sell
Very good store the Manger Ashley was very helpful and explained everything I asked about my service would definitely contact Ashley again 5 stars all the way
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October 2022 by Kaisrice PlayStation-Xbox
Amazing store, fast, friendly, courteous! Ashley and her team are phenomenal!
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October 2022 by Taylor Marcum
Amazing experience!! Love the employees!
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June 2022 by Teresa Douthitt
I had dropped my cell phone on concrete. Went haywire. Had gone to Lexinton u tried using it could not even see screen to unlock it. Went to at& t store there but couldn't repair it. I didn't want to be with no cell phone. Have no landline. So i came back to Frankfort to the at&t store 130 Jett blvd. Jeremy Hamon sales rep went above & beyond to help me so would not be without a phone. Also did finally get into cell got all pics videos as had a slew of them. He got everything transferred from old to new cell. Took 2 hrs waiting but worth it. He took care other customers was very polite courteous . Thank you again so much! Teresa D
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May 2022 by Bob Tom
Charles was very helpful and knowledgeable about all AT&T products and services.
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May 2022 by Sara jo shope
Arrived 15mins before closing , I desperately needed help my phone kept saying no network off & on for days & I use my phone for work. So I finally was able to make it to a store while they were open & not slam packed, the guy tells me he has already shut the system down to come back in the morning.mind you it's still 15min till closing. He goes on to tell me that it's prolly just a Sim card change no big deal .... but he won't do a simple task Pretty sure that's in his job description. So I asked for the Wi-Fi code since my network working
