AT&T Store in Frankfort offers a wide range of devices including phones, tablets, smartwatches, and connected devices from top brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store provides popular unlimited data plans that come with nationwide 5G service at no extra cost. Customers have praised the staff for their helpfulness and professionalism. Alec was noted for being especially nice and helpful, making switching from T-Mobile smooth and straightforward. Justin received appreciation for resolving issues that had lasted months and for helping customers get new phones, showing genuine care and patience. Trieal was helpful in updating service plans and upgrading phones, even saving some money. Ryan N. went above and beyond to ensure a great experience, demonstrating excellent customer service. The store manager, Colton, was efficient, knowledgeable, and quick to assist, making sure customers’ needs were met promptly. Overall, the store is known for friendly staff and quality service.
What a wonderful help Beverley was at the ATT store in Frankfort, KY.. My phone was a mess. Apps kept popping up that I never requested on my Samsung Cell Phone. It seemed to keep recurring after a recent update. Talk about frustration.
March 2026
Came in with issues with the update that wiped everything out of my phone Beverley managed to get everything back! Great service
March 2026
I went to the store in Frankfort and was helped by Beverly Bak! She was so helpful and polite and very easy to work with! Would highly recommend asking for Beverly if you need a new phone! She will always get my business!
