AT&T Store in Frankfort offers a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans to suit various needs. Customers can enjoy prepaid phone plans without annual contracts or credit checks and choose from popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. Reviews highlight the friendly and knowledgeable staff who provide great service, even during busy times. Customers appreciate the patience and attentiveness of the representatives, who take the time to understand individual needs. Many have experienced helpful assistance when upgrading phones and transferring data, with staff ensuring that devices meet specific requirements, especially for seniors or those with special needs. Overall, the AT&T Store in Frankfort is recommended for its professional and respectful customer service, making the process of getting new phones and plans a positive experience.
Visited my local ATT store recently to change phone plans. Even though we waited about 20 minutes, the service was great! They were very busy & had only 2 reps to take care of everyone. They were very friendly & very knowledgeable about their services.
March 2024
At &t Frankfort KY at Leonardwood Dr Lisa and Ross were wonderful, patient, kind, friendly, knowledgeable. My husband and I are in our 70’s needed new phones and all data transferred. Highly recommend them both
March 2024
We had a great experience with the guy that helped us! My mother needed a new phone and he didn’t try and upsell us something she wouldn’t know how to use. She’s diabetic and has certain apps she has to use and he made sure we got her a phone that worked with all of them! He was professional and respectful. Great... read full comment