AutoZone on Versailles Rd in Frankfort, KY is a leading retailer of auto parts and accessories. Reviews consistently highlight exemplary, above-and-beyond customer service. Associates are described as very friendly, professional, helpful, kind, and having bubbly, bright personalities. Staff members, including a manager and commercial parts specialist, personally go out of their way to assist customers. They provide a range of options, help figure out car problems, and take steps to ensure customers are taken care of, often turning around a difficult experience. While occasional out-of-stock parts are noted, the outstanding service makes this a preferred choice for many.
They always take great care of us, including a quick diagnostic check. I appreciate the staff!
November 2023
I visited this store on Friday a.m. Brandi, the associate who waited on me, was very friendly, professional, and helpful. She went above the expectations I had. She is an exemplary customer service associate and provided me with a range of options for the parts I neededR. Maggard
July 2023
Nothing special. All auto parts stores are basically the same since 2000
