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“I have been buying furniture at sims for years & they always come through! Especially Rachelle she always has my best interest at heart & is bilangual which is a huge help & makes me feel very comfortable. If you want great customer service I recommend asking for Rachelle at sims she is amazing!”
“Received a coffee sample of Hazelnut coffee from Lexington, coffee and tea as a gift. Delicious. If you are thinking of trying some take my advice get a bigger bag. You will thank me. 😉”
“I had a great experience with the Frankfort, Ky store. They are very knowledgeable and very polite and helpful. They understood what I needed and very quickly got it in process to get it to me as quickly as possible. The process was easy and I got exactly what I needed and wanted. The staff there are amazing and truly care and help.”
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“Great experience buying mattresses from this store. We had excellent customer service from Karlin Hale. My wife and I didn't feel pressured to buy something out of our price range. He communicated with another store for pick up a twin mattress
that was out of stock and his store. Made the process so simple.”