The AT&T Store in Franklin offers a wide range of devices including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store features nationwide AT&T 5G service, available at no extra cost with unlimited data plans, ensuring customers stay connected wherever they go. The staff at this location are highly praised for their kindness, patience, and knowledge. Many reviews highlight the helpfulness of employees, especially Lex, who is described as very kind and knowledgeable. Customers appreciate staff members like J.P., who go above and beyond to provide thorough explanations and great service, even during close hours. The new store manager also receives positive feedback for taking time to explain everything and making customers feel valued. Overall, the Franklin AT&T Store is recognized for its friendly, professional service and excellent customer care. Visitors leave satisfied with their devices, plans, and the helpful staff, making this store a preferred choice for phone upgrades and assistance.
Lex done a good job my setup my phone and explain everything to me for me to understand thank you so much
May 2025
Lex was the most understanding knowledgeable and patient person I’ve ever had business with. All questions answered in a way I could understand and did everything she said she would do. Very very grateful for her service
May 2025
eeded help with my bill, JP went above and beyond saved me nearly $50 will definitely be back!
