“My headlight went out today so I stopped by to buy a new one. No biggie, I've changed it out before but accidentally bought the high beam bulb instead of the low beam. I got out of my car, popped my hood, and was double checking which bulb it was. A gentleman named Jody asked if we needed help. He came over and got my bulb out for me, which was super nice because I probably would have pulled up a YouTube video to make sure I was doing it right. He pulled the bulb out even though he was off the clock! Elisha helped me inside the store and got my replacement bulb for me. Both guys were super helpful and knowledgeable! Whole event took me 10 minutes tops, really appreciate the great customer service!”
Battery Stores
“My headlight went out today so I stopped by to buy a new one. No biggie, I've changed it out before but accidentally bought the high beam bulb instead of the low beam. I got out of my car, popped my hood, and was double checking which bulb it was. A gentleman named Jody asked if we needed help. He came over and got my bulb out for me, which was super nice because I probably would have pulled up a YouTube video to make sure I was doing it right. He pulled the bulb out even though he was off the clock! Elisha helped me inside the store and got my replacement bulb for me. Both guys were super helpful and knowledgeable! Whole event took me 10 minutes tops, really appreciate the great customer service!”