“I have severe foot issues and it causes me complications finding the correct footwear! I went to five different stores and Hayes in Franklin recommended I go to Bowling Green Hayes Shoes. I did so and within one hour we found the right footwear!! I was so ecstatic! The managers at both stores where very on point the customer service I received was very professional, polite, gentle, and passion! They have a want to help you character and you don't find that anymore. I definitely recommend Hayes in Franklin and in Bowling Green. I wish each one of you the best and all the happiness you need because of yall I can walk again without almost falling or having to stand and wait until I can walk for five to ten minutes! Yall rock!”
“Nice show store with adequate variety without being overwhelmed. Many sales going on. Employee was very pleasant and helpful. Can see if a different size is available to be shipped... even on clearance merchandise. Our shipped shoes should arrive within 5 days. Will be the first place we shoe shop next time.”