AutoZone on Broadway South in Georgetown, KY is a leading retailer of auto parts. Multiple reviews highlight extraordinary customer service, especially for travelers with car trouble. Staff members frequently go out of their way to help customers get back on the road quickly. This includes diagnosing check engine lights, testing batteries and alternators, and installing new parts. Employees are described as professional, friendly, and quick. They provide printouts for diagnostics, loan tools to complete jobs, and help find correct parts. Reviews consistently note top notch service and highly recommend this location. Customers report amazing experiences and state that AutoZone will be their first choice for auto parts in the future due to these helpful and dedicated efforts.
Did a phone order, so the guy fixing my car could just pick up the parts, instead of me driving to Georgetown. Staff was SO helpful and efficient. So grateful to encounter service staff that truly wants to be helpful and works to ensure customer satisfaction.
July 2024
Came in needing my battery tested and ended needing a new one Not knowing what all I was going to need. The gentleman behind the counter named Joshua C. came out tested and installed a new battery very professional and friendly. Very quick. Will come back for sure.
July 2024
We are from out of town and our car broke down and the new store manager went out of his way to make sure there was a new alternator at the store first thing when they opened so we could get back on the road
