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February 2024 by Janet Van Name
I have been with this pharmacy for many years. They are very happy to be a service, but many times they are so busy and don't have enough help for the volume of business they have and still great you with a smile and do the best they can to handle the business as fast and efficient as possible. Thank You CVS Team
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February 2024 by anita taylor
Absolutely the worse Pharmacy ever, and drive thru is Absolutely ridiculous, 1 hour and 15 minutes and then when I finally get to the window, the woman was worried about ordering her food and cell phone... RIDICULOUS....NO MORE.....
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February 2024 by Michelle Taylor
I came in to see if they offered photos printing. The woman behind the counter started helping me as soon as I walked in the door. She pointed out the printing station. While I was working on my selections, she checked on me to see if I needed help, and when they were done printing she made sure I knew where the envelopes were and told me exactly what I needed to check out.I had selected one hour service, but to my surprise and delight, the photos and cards I had ordered started printing immediately, and they turned out beautifully.The only reason I rated 4 out of 5 was because not all the photos were landing in the catch tray. Some missed and slid behind the door of the printer, but were not damaged. My photos order was also split between two printers which I found a bit confusing. Also, it wasn't exactly clear where the cards were, but easy to figure out.All in all, I'll definitely come back here. I had been using Wal-Mart, but their printer has been ruining my prints. CVS is worth the price.
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February 2024 by Angela & Avery Presley
The staff at this location is always absolutely wonderful and kind to me. My medications are always ready on time and if there are any issues they are great about notifying me about delays.
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January 2024 by Danielle Minshall
Made a reservation to find out they were going to charge me $20;to be in there lot while I was waiting on check in at 3 pm Thatt YESTERDAY TRIED TO CHARGE MY CHIME CARD A PENALTY FEE FOR CANCELLING MY BOOKING WHEN IT CLEARLY STATES NO PENALTY UNLESS UR LATE CHECKING IN ALSO THEY HAVE BED BUGS & ROACHES!! THIEVES!! I'VE IDEFINITELY REPORTED TO THE BBB!
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January 2024 by Online Contact
very surprised to seesuch a low rating. Clean, stocked, organized, friendly enough. Only issue I’ve ever had ismost things are priced higher than anywhere else. But in a pinch, I’d pay it.
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January 2024 by hedwig devine
I went inside to get a couple of non - prescription items. There was no line, and I got out very quickly.They are open 24 hours.The parking lot is very cramped, though.
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December 2023 by Brandon Broughton
I have never been to a place that makes me so mad they are worthless it doesn’t matter if they are busy or not they still take all day to get a 3 day prescription that was called if ahead of time and then they want to get mad because Someone called them out for just standing around doing nothing
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December 2023 by Nathan Mullikin
The pharmacy staff are nice and helpful in person, but it's near impossible to get them to answer the phone. It takes less time to drive to the store and ask for help in person. I've currently been on hold 45 min to ask a simple question.
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December 2023 by Sarah McCormick
The time that I go in other day is usually kind of late so there's no way and that guy that works at nights is really really helpful and really sweet he'll help you get done whatever you need done and he goes up over and Beyond his job you know so you can get the best experience in the store with the best products for the best price.
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November 2023 by Michael Gay
Emergency room called in a prescription for pain meds for my wife.I got a text saying that they were contacting our Healthcare provider for an alternative medication.Makes sense so far.After an hour I called the number included in the text message for more information, and an automated system told us the prescription would be ready in three days.Nope. Not acceptable.Went to the store, and spoke to pharmacy staff in person.Turns out that there's a national shortage of the specific pain meds the doctor ordered, and they wouldn't likely even have it in three days.So the automated system lies.They said that they called the hospital and hadn't heard back yet, so they asked us to call the hospital and ask them to send over an order for an alternative that they told me they have.Makes some sense.Called the hospital, and they told me to have the pharmacy call them.Starting to get annoyed.Went back inside and gave them the name and information available on my wife's discharge paperwork and asked them to call the prescribing doctor at the hospital. They took down my phone number to give me a call when they sort things out.Two minutes later they call me, saying they're calling about a prescription I ordered for one of my patients (they called me instead of the hospital!)While on the phone with me, they asked me for the hospital's phone number.So they never called the hospital initially. They lied.We gave them the hospital's phone number that you might imagine they should have been able to look up, and got a text message 30 minutes later that they'd received a new order from our provider.What in the actual F...?
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November 2023 by Pam Wise
I've been with CVS for years. After several times of service. I'm very disappointed. The service has slacked from bad to worse. I'm considering changing pharmacy's. Today was the worst. I'm not pleased with the service. The drive thru today, I was talked to with know respect. I'm being nicer than the way I was treated. I'm not pleased.
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November 2023 by Chelsea Hunter
I've been trying to give Georgetown CVS Pharmacy a chance but I've been coming here for a bit and I have not seen any improvements when going through the drive thru. You could literally watch half a show on netflix while waiting in line for medications. Definitely frustrating.
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October 2023 by Keith Rodgers
I went through the drive through at 11pm and I was told that my insurance information wasn’t sent with my medication. I had my insurance card in hand and offered it and was told that it would have to come from my doctor. They wanted me to pay shy of $500 just because they didn’t want to take my insurance information. I called my doctors office the next morning and they told me that shouldn’t have been an issue as long as I had my insurance card. I was informed by my doctor that this employee of CVS just didn’t want to work or didn’t know how to put in my insurance. I was on hold for 30 minutes on the phone trying to contact them before contacting my doctors office.
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September 2023 by james carmody
CVS in Georgetown Kentucky is great The people behind the pharmacy are very courteous and they help you out as much as they can if you need a prescription filled right then and there well sometimes you may have to wait until the next day due to it may be a shortage of people back there from either just being sick or not showing up for work. But most of the time the people behind there at the CVS pharmacy are great. The store overall is very nice and clean and tidy and everything's in its own place The aisles are clearly marked so you don't have to go searching all over the store but I'll buy aisle you look at the sign and you know where you have to go to get what you're looking for
