“Mattress Overstock in London,KY is very easy to do business with. Super nice manager and staff. Also, the two delivery guys were so nice. Thanks for a smooth transaction!!! Highly recommend!!!”
“This is how our complaint ended up. On 6/19/2022 I filed a review found below. It took months to get this issue resolved. It was finally resolved to our satisfaction. The process wasn't fun and one of the customer service representatives was ill informed and beyond rude. However, I found the rest of the department to be courteous, well meaning and helpful. The Department is lead by a gentleman that will truly listen, research your facts and try to see your point. If it is worth the effort and you honestly represent the facts, then it will be worth the result. Tempur-Sealy is with the effort”
“I had an amazing experience working with Dawn Dotson at store the Georgetown location. She helped me choose my mattress, which I was not intending to get but they were incredibly patient, knowledgeable, and took the time to explain all the features and options without any pressure. Her recommendations was spot on, and they made the whole process simple and stress-free! My experience was absolutely amazing! Please stop by you will not be disappointed.”