“FedEx didnt make my delivery date and I wouldn't be home to recieve it the next time. I tried to change to pick up at a non fed ex site on the app, but it wouldn't let me even though it was listed as an option. However, it did let me pick the FedEx facility in Georgetown which was an hour away. Everything went easy and was worth the hour drive to pick up. Im not mad about the delivery not making it on the original day. Im just glad I could pick it up. I wish this was an option on the site I bought my items from.”
“Fast and friendly but they asked me what was in my box I was shipping, seems a little weird and could be suspicious intent idk I would prefer just being asked for a value to insure.”
“My name is Allison Richardson, I had the pleasure of dealing with Kat Beasley on a recent large freight shipment with our company. Kat was efficient and stayed in constant contact with us. We appreciate her professionalism and attention to detail.”
“I have used Professional Expediting for over 7 years and the quality and efficiency of their service has far exceeded my expectations at every point. They are professional, efficient, willing to adapt to specific scheduling needs, able to make quick arrangements and keep deadlines. I have never been unsatisfied with their work or displeased with the level of care and consideration they have shown in the process. As the owner of a company that needs dependable and expedient delivery service multiple times a year, I can say without hesitation that we will be remaining customers of Professional Expediting!”
“Estes recently facilitated the transport and delivery of a new playground for my kiddos from Overstock.com. The local Estes facility in Lexington was very responsive to my communications and put me in touch with their last-mile delivery company on the day of my delivery. The last-mile delivery folks were spectacular! They broke down the very large pallet that the playground arrived in while it was still in the back of their truck. Then they carried all of the individual boxes (6 boxes total), the slide, and rock wall panels to the side of my house without me even asking for such a huge favor. My overall experience was certainly worthy of 5 stars! Thanks Estes!”
9:00 AM - 8:45 PM
2024 Buck Ln, Lexington
Shipping Centers
“Nick was awesome yesterday. Granddaughters birthday gift lost in delivery. They didn't find it, but was so nice to hear in his voice that he and his co-worker cared.Unlike the oversea customer service which refused to connect me with the direct station. Yesterday they connected and Nick helped, today no present for Granddaughter and they say " we cannot connect direct" hummm... they did the day before. Of course, they were sorry for the problem.... "Joe" at customer service overseas.... you suck.”
“Had to drop off a package to RMA to Sony. Service was quick and staff was friendly. Keep in mind depending on the time of day traffic can get pretty bad trying to get in and out of this place. I would try to go before these factories have shift changes or get off work if you can.”
“Just met the coolest lady here ? She was very friendly and that was probably the quickest trip I've ever had here ? She helped me out with exactly what I needed and she was quite knowledgeable too... Awesome service ? Will definitely be back ?”