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March 2024 by Amanda Duff
This 5 star is for Kena only. Verizon needs to really work on a lot time of comes to their systems and options available to long time customers.The representative deserves the best for everything she went through to help me today.
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February 2024 by Kaleb Lee Woods
Roberto helped my wife get her new phone and threw all the process A+ would definitely recomend anyone to go see Roberto he will get you all set up and took care of
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December 2023 by Shay Wellman
My wife has our phone plans through them what a joke bill changes every month its stupid once these phones are paid off we are done with this place have to talk to a foreigner to even get transferred to the store still no help
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July 2023 by Jewell Rice
Verizon Rule was told to us that was Pretty bad can't use the restroom after spending over $2200.00+ dollars with them. You need a public restroom for customers.
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June 2023 by Marcus Vernon
Savanna was awesome! She was able to set me up with everything I needed. Highly recommend this location. Thanks again
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June 2023 by scottie elliott
Great staff!!! Super friendly, super helpful!!
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May 2023 by Codey Meeks
my only ever good experience going into a verizon store. I wish all of them were as great as this one.
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December 2022 by Chelsey Burton
Jean is the best! Always takes great care of me and my family. Thankful to have him at our Verizon store!
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September 2022 by Austin Tackett
Shadow and Jean are awesome guys super helpful, highly recommended
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June 2022 by Susan Durisoe
Jean was very helpful, friendly, knowledgable and professional. He handled two customers at once and never broke a sweat. I'll feel very comfortable going to him with any questions or concerns I may have.
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April 2022 by LeighAnn Mullins
Rylie was best! Knowledgeable and informative.
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April 2022 by Kayla Fugitt
We usually have very good experience with this Verizon store but when we was there Friday they only had one person that was busy with customers. The other two was in the back doing nothing and made me and my husband wait for over 30 minutes and never came back out to help us so we walked out and left.
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February 2022 by Cheryl Cornette
Madison (Mattie) was absolutely wonderful I upgraded my I phone from a 10 to a 12 she was so helpful and new her job very well. Mattie deserve a star ⭐️ I give her a 10
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January 2022 by Rick Rudy
This place is the saddest and the worst at service , I stood in their , I guess they call it a show room, for an hour for them to put a card in my phone so I could go back to them, there was 2 people / employees working, the front desk guy greeted me and said they would be with me shortly, I patiently waited, about 45 min he asked what I needed and I told him, it's a minute job, if that, and with no place to sit and wait, and then to have the girl sitting in the back just sit on the computer doing God knows what, she couldn't have helped me since the guy obviously couldn't change my card while he was loading the 2 new phones people from a different state had upgraded too, I had to leave after an hour almost with no help at all,, and told twice they would be there in a few minutes , seems very unambitiouson and is very poor uncustomer friendly, that one two minutes and I could have been gone,, poor poor service is what I notice more often every day, the younger generation doesn't work for better, to be better , to try and stand out and achieve better service, and to take pride in their service, they don't seem to care what or how they look or act towards people, but oh do not give them service like that, we're older and should know better and be nice no matter the attitude,. I'm a driver and have electronic tattle tail babysitter that if I don't get my stuff done and living needs during the short window we're allowed, I'm screwed and have big fines, more than most know, so remember that when helping people, help those that help you in a few ways. America needs to step back up and NOW!!!!!!
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July 2021 by jamie segraves
I upgraded my phone online went into the store in Grayson and they are absolutely amazing. They put my screen protector and case on my phone. They helped to move all my stuff from my old Android to my new iPhone, they also helped to switch over the stuff on my husbands phone.
