-
February 2024 by Dawson Davis
Horrible experience two days in a row. First day they made a mistake at the register and I had to wait approximately 15-20min so they could refund what they overcharged, I am patient so I let it go. I called in the next day to see if they had drywall, they said they did so I drove there expecting to buy drywall… when I arrived the guy said they were all out. Waste of my time.
-
November 2023 by JOHN CAMPBELL
The most expensive hardware store in NKY - especially for Stihl equipment repair. The prices on hardware items are inflated - even the ACE brands are high - I'd love to hear what the average margin/item is in the store.But the Stihl repair pricing is pretty ridiculous IMO. First - I wasn't consulted on what the all-in cost would be before the work was done. Then, after the work had been completed I was quoted the price for parts - the all-in cost including labor was 3x the price I had been quoted. Just a TERRIBLE service experience.What a joy to find the actual price AT CHECHKOUT! There's inflation - and there's gouging. I feel like I just got gouged.I would recommend Crescent Springs Hardware instead - great service, work quality, and less expensive! Even with the drive you will save money!
-
October 2023 by Noah Harris
Always had a good experience at this location! Only downsides is that it can take some time to find someone to mix paint if you need that, and the hours they're open can be kinda bizarre.
-
October 2023 by Dennis Fulmer
Very nice employee's, very helpful and knowledgeable.
-
September 2023 by Brandon Meade
Friendly and great customer. It's way better than the big box stores. Someone actually asked me if I needed help as I walked through the front doors!
-
September 2023 by Vanity Nicole Tackett
Love this place... it's more of a personal experience than the other hardware stores around for sure
-
September 2023 by Vanity Tackett
They have different stuff that normal hardware stores don't have for instance I got this little live plant and a glass jar with a cork on it that takes care of itself I mean that is the coolest
-
August 2023 by Ramona Parker
Went to get an adhesive, got the wrong one, returned it and got another. The manager was fast on the refund and kept the line moving. She was a sweetheart .
-
July 2023 by Jonathan Luke
Ace has better service than the big orange or blue stores.
-
May 2023 by Alison Zickuhr
We love this hardware store!! They have excellent customer service. They have a great selection of Stihl, Yeti and the Green Egg products!!
-
May 2023 by Billy Elam
Always awesome and helpful staff. I really love this place but I've got to say the final straw is the pricing I visited today and the mulch was two bags for 10 bucks they are $2 a piece at Home Depot people
-
January 2023 by Jerry Taylor
Always a good experience. Always have what I need.
-
January 2023 by Robert Lively Jr
Easily accessible. Everything I needed on one stop.
-
January 2023 by Kristi M.
Always have what we cannot find at big box stores.
-
December 2022 by Mike P
Always great customer service!
