Great Lakes Ace is a friendly neighborhood hardware store known for its wide selection of popular brands. It offers everything needed to create a beautiful yard, from power tools to backyard essentials like grills, fire pits, and BBQ supplies. Customers appreciate the knowledgeable associates who are always ready to help, whether it's finding the right fastener for a leaky faucet or choosing the perfect paint color. While the store occasionally has delays in paint mixing and has unusual hours, the overall experience is positive. Many customers prefer Great Lakes Ace over big box stores due to the personalized service and unique items, like self-sustaining plants. The efficient management ensures quick service, even during returns. Overall, Great Lakes Ace is a one-stop shop for all home improvement and outdoor needs, making it a beloved local destination.
Great customer service, friendly staff, and always a greeting and willingness to help when you walk in.
July 2026
Quickly becoming a huge fan of ace. They have all sorts of parts in stock that you may find yourself needing on a random Saturday when your AC goes out or you need something for your chainsaw or weedeater. Plenty of American flags and patriotic decor and different snacks, a kind of unique vibe that makes me enjoy visiting.
June 2026
I had a problem with an online order but the GM Robert made it right and took care of me. I would definitely buy something again from that store. You don’t normally get that good of customer service anymore but you do at this Ace
