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“First time visit, already a huge fan. I'm personally a big advocate for finding new or creative ways to give things a second life. Whether it's rebuild or repurpose I try to not let anything go to waste. So for this place to be full of doors, tile, wood, and so much more is just awesome. Thank you to all who donate to such a worthwhile cause.”
“Barb is an absolute goddess! She took our kitchen from early 2000s bleh to coastal chic. Thank you, Barb, and the entire Jim Carver team for knocking it out of the park!”
“I called over about a Mother's day gift that I couldn't find at my local Home Depot and these folks couldn't have been more helpful. The people at the service desk helped me find just what I was looking for and at the same low sale price. I have found that Home Depot does the same great job for their customers whether it's across town or across the country. Well done Home Depot! As Always, Enjoy”
“I was looking for a quality brass shower curtain rod and needed it fast. When I was looking around online I found a couple of options, but ultimately chose Signature Hardware because it not only looked nice, but it was estimated that I'd receive it on 6/8. When I used the tool on their website to estimate shipping time it showed as 6/8, when I placed my order and chose my shipping option, it showed 6/8. This was far better than the 6/12 date I had through a different company.
Unfortunately, the next day, when I received a shipping notification it showed that it would be delivered on 6/11. I opened a chat, interacted with Kendra D and she was able to track down the package, have it pulled, relabel it for overnight and I had my package the next day. Superb customer service, an unexpected, but very welcome resolution. Shower rod is installed and looks great!
Thank you Kendra D and Signature Hardware!”
“Christa Ellerbee at the front register at the Cold Spring store was very helpful yesterday. I called to inquire if TractorSupply had a Craftsman mower blade. (Home Depot does not carry Craftsman) She was willing to run back to the blade area and confirm the model was in stock and provided a price over the phone. It saved me a trip confirming this. She had it sitting at the front desk and politely and helpfully rang it u. Away I went. Thanks Christa for your extra effort. That is all it takes is that extra little effort and is so rare in this day Of course a lot of companies are overwhelmed due to shortage of workers but Christa didn't care. She made up for the slack. Thank you Christa.”
“Went in for a fridge and had the pleasure of working with Anna and Chris to purchase it, to say the experience was amazing is an understatement they went over and beyond my expectations and made my experience amazing. Both deserve some sort of recognition for their customer service, such a blessing to have those two working at this location near me.
-Jack”
“I always order my outdoor plants or flowers from Home Depot. They are always so healthy and packaged and delivered with such care. I prefer it better than buying them in the store. They are excellent.”
“The Ridge store staff are far more friendly and helpful than the staff at the Mason store. At Mason, employees often give careless responses such as, “If we have it, it should be in that area.”. I am not sure why but staff seems to be stressed out except there are a few fresh new young employee front/cashier staff.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Wow! What help you get at this Lowes! Renee got us started, Colleen walked us through the check out, amd Brandon helped us load. From start to finish, they were patient, helpful, and friendly. Each one got 5 stars. Not only that, we heard many interactions between members of the store team, and they were equally patient and kind with each other on a busy Saturday! So nice to see and hear.”