H&R Block tax professionals are knowledgeable and can handle your tax needs to maximize your refund. Customers can set up an appointment at a local tax preparation office or work with a tax consultant from home. The company prioritizes customer well-being by implementing safety measures like deep cleaning, disinfecting high-touch areas, and social distancing. Clients have the option to use the Digital Drop-Off service to work with a tax pro remotely. While some customers may have had to pay a fee, the tax professionals at H&R Block are described as detail-oriented, data-centric, and result-driven. They take the time to organize paperwork, ask questions, and provide a quote for the service. One customer was particularly impressed with the tax analyst's ability to resolve a complex tax issue from a previous year. Additionally, the staff at the Hillview branch is praised for their thorough explanations about the customer's tax return.
