Independence Goodwill Store offers a wide selection of gently-used clothing, housewares, and some furniture in a big, well-organized space. The employees are often described as kind, pleasant, and helpful, frequently greeting customers with a smile. Many reviews highlight a fantastic, friendly staff with wonderful energy. However, experiences can vary, with some noting that staff seemed confused by questions. While the selection is great, some pricing practices on name-brand items have been criticized. The store supports a good cause, as purchases and donations help create pathways to success. Overall, it is a place to shop, donate, and make a difference, though some find other locations cleaner or more customer-friendly.
Dropping off donations. The gentleman that works there helped me put the donation in the right carts. Very friendly and helpful!!
August 2024
Employees were kind and the tap to pay is a nice feature. Though some name brand items had hand written and scratched out prices to a significantly higher price
June 2023
Great selection of clothing. Store has mostly clothes, but does have a housewares area along with a small amount of furniture when I visited. Store is big and is well organized.