Kroger Marketplace is a large, clean, and well-maintained store offering a huge selection of fresh produce and thousands of other food and household products. It is considered a convenient one-stop shop for many needs. For some, it is a reliable go-to store, particularly noted for its wide selection that is hard to beat compared to other local businesses. The store is generally viewed as pretty good overall. Customer experiences with staff vary. Many find the workers friendly and very helpful. However, some reviews indicate that not all staff members are friendly or helpful, with a few seeming unhappy, which may be related to management. The pharmacy receives significant criticism. While the drive-thru is convenient for simple refills or drop-offs, it is often described as inefficient and a joke, with long lines considered pathetic. The process for new prescriptions or unrequested refills at the drive-thru is seen as poorly managed, frequently holding up the line. In summary, this Kroger is appreciated for its cleanliness, size, and selection, but opinions on staff and the pharmacy service are mixed.
