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“They’re amazing folks working with smiles on their faces all the time, she exceeded my expectations, above and beyond she went to the back trying to find a box to wrap my items and she couldn’t find one and she went to another room trying to find a solution for my problem and she got a plastic bag and started to wrap my items and finally my problem was solved. And this wasn’t the first time in fact, every time I go to that office they show professional attitude and provide the best advice and solutions to my issues. I really recommend that office for your postal service, I always have a great experience here.”
“Came to this location to get a new passport and I had an amazing experience from start to finish! It was very simple to make an appointment online the day before through the USPS website and I showed up a few minutes early as suggested and I was in and out rather quickly! Calm environment and super helpful employee that was so pleasant. I wanted to make the effort to share this review because I read some really bad ones that almost deterred me from going to this location but I’m so glad I still went! 100% recommend and will be recommending this location to local friends and family. Thank you!”
8:30AM - 4:30PM
2701 Alexandria Way, Highland Heights
Post Offices
“I tell you wat that postmaster no's his business with a total overhaul of the statement employee! ? If only half of the wrk force in the US was ? dam for got we are or should I say we lost our country an after they stop paying theses illegals to come an destroy our country then they will come an take over, sad very sad”
8:30AM - 5PM
123 Buttermilk Pike, Lakeside Park
Post Offices
“I got great service here. Well stocked with supplies. Clean building. Easy to park. Friendly staff… what more could you want?
Some reviewers seem to be assessing their mail delivery rather than the post office service at this physical location, which is unfortunate as I believe it is driving down the rating score average.
I explicitly went to this post office location because I recalled that I got good service in the past (normally I go to locations in Cincinnati, but I happened to be on the south side of the river today).”
Open 24 hours
1601 Monmouth St, Newport
Post Offices
“Fed Ex has gone out of their way to be helpful with my employer, and their delivery associates are always kind. With us being a medical practice, many of our packages are time sensitive. These employees have gone out of their way to be helpful during this holiday season. Northern Kentucky Eyecare appreciates these above and beyond workers!”
9AM - 12PM 1 - 5PM
111 East Southern Avenue, Covington
Post Offices
“A thousand stars go to Melissa at the Latonia office. I am beyond grateful for her. We need more kind souls like her in this world. She will go above and beyond for you. Please recognize her outstanding work ethics!!!!”
9:30 - 11:30AM 12 - 5PM
24 South Fort Thomas Avenue, Fort Thomas
Post Offices
“Have been shipping packages here for years. Elle has always been incredibly helpful and has saved me lots of money on shipping tips with my packages. So glad to have this office in town!”
“Shout out to Rodney, Vanessa, and Brandon for being a wonderful representation of your facility!!! It has become so rare to interact with people that are kind and helpful and it is so refreshing to see that Walton PO apparently takes these qualities seriously. You all keep doing what you are doing, everyone could take a lesson from you!”
“Beth at the Erlanger Post Office was extremely helpful and kind while helping with my complicated order. She made every thing easier and the process extremely smooth. She’s a great employee !”
8:30AM - 5:30PM
7101 Turfway Road, Florence
Post Offices
“Passport application was processed fast. The employee who helped me was very polite and knowledgeable. There was almost no wait when I went in the middle of the day. Would recommend.”
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“I'm shocked at the poor reviews here! This summer I have visited the post office about once a week to drop off packages, and I'm greeted with exceptional service every single time. The employees are some of the friendliest, most helpful, and most patient staff members that you will ever come across. I had such a pleasure getting to chat with them this summer! They really are a lovely group of employees at the front desk, and these negative reviews do not reflect my experience with the front desk workers here. The staff is so amazing.”