United States Postal Service
Post OfficesHours:
700 Scott St, Covington KY 41011 Hours
About United States Postal Service
The United States Postal Service at 700 Scott St is a retail location offering mail and package delivery, walk-in passport services, and fingerprinting. Reviews highlight a commitment to reliable service and note that staff frequently go above and beyond to help customers. Employees are described as extremely personable, professional, friendly, and helpful, often resolving problems in a timely manner. Specific instances include staff expertly assisting with difficult fingerprinting, a supervisor offering exceptional dedication to correct a delivery snafu, and employees helping with incorrectly addressed packages and mail delivery issues. While acknowledging that occasional screw-ups are inevitable, reviewers note the postal people strive to correct them and maintain public confidence. The experience for passport services is noted as efficient and great, with staff keeping lines moving quickly while being nice and fun.
Most Recent Reviews
February 2026
Lourdes made my experience delightful! I drive across town to go to this location because I know I will be greeted by her with a big smile. I know she’ll be efficient and friendly. She even gives out suckers sometimes! She is someone who makes you feel like someone. Thank you Lourdes!
February 2026
finger printing process was easy and quick. Thanks very much!
September 2025
Visited the post office on a Saturday to get finger printing done. The clerk was friendly, professional and up front about wait times. I appreciated her honesty and directness. The finger printing process was easy and quick. Thanks very much!
More Comments(71)
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