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“Isiah is the best so easy to talk to and he cares about his work and it shows great communication skills and customer service thanks for all your help and support with my situation”
“Jackie , the employee who attended to my needs, was unbelievably pleasant throughout the encounter. She was knowledgeable and efficient, and focused intently on getting me the combination of services that fit my requirements precisely. The office was absolutely spotless, and the8 facility was obviously secure. I would recommend ExtraSpace without hesitation or reservation.”
“I highly recommend Extra Space Storage on North Hurstbourne Pkwy in Louisville, KY
Lindsey was So helpful and made my storage rental setup and move in easy. The facility is clean and I have easy access to my unit.
They also have a lock system that seems more secure than a padlock”
“Great Experience!! The manager Patrice really went above and beyond to make sure I got what I needed to get my items in the right size storage and supplies to keep them in.”
“If I could give them a ten I would. Amazing service. From the quote to the finished move I can only say great things about them. Erin was so kind and helpful to get the quote. Chris and Trever worked so hard and they were so polite and friendly. I highly recommend Neutz Moving. I will always use them in the future.”
“Deiber and Orlando the best people that you would ever like to meet!!! They went out of their way to make sure that I was satisfied with EVERYTHING they did... They NEVER stoped moving the entire time.... Thank you so very much, you took a lot of pressure off of an old man's ass !!!! ?”
“⭐️⭐️⭐️⭐️⭐️
I just rented a storage building here and couldn’t be happier with it. The place is clean, secure, and easy to access. The whole process was simple and quick, and the folks running it were friendly and professional. Plenty of space for what I needed and priced fair too. I’d definitely recommend this spot to anyone looking for a reliable storage unit.”
“Sara and Amanda have been absolute rockstars since the very beginning. From when I first rented storage space to now, they've been nothing short of superheroes. They're kind, understanding, professional, and customer-focused.
When I first rented my storage, I thought I rented enough space to store everything. On move-in day, I realized that I needed another storage unit. I panicked and went to the office with the moving truck waiting outside. Amanda wasted no time not only finding me a second storage unit I could rent that day (within the hour even!); but she also took the time to find me the best desk closest to the storage unit I already had rented. Despite being extremely stressed about the entire situation, Amanda reassured me that everything would be okay. She even checked in with me after move-in was complete.
When I ran into financial issues paying for the units during a particularly difficult period in my life, both Sara and Amanda were so understanding and flexible with payment. Their compassion and care allowed me to get back on track financially and pay off my past-due fees in full, and they even secured a great renewal rate for me for both units I have.
Sara and Amanda are angels, and I can't recommend this location enough! They'll take amazing care of you, and I've had zero issues with the storage or the staff. 5 out of 5 stars!!!”
“They have been the best with being able to move storage units. I had trouble with the door but mrs mary was fabulous with helping me.
Everyone that I have talked to has had great customer service. Very happy customer”
“Malaika (store manager) is absolutely flawless and wonderful! She makes my day when I stop by and pay!
New Review Posting... its been years later now and these folks still rock! The local customer service at this one particular facility is awesome! They have been super helpful with all of my needs! Problems solvers, and very friendly! You always have the price issues... we all want storage to be more affordable, but the customer service is second to none!
Previos review posting: Pat and Misty u guys rock. Thanks for the professionalism and understanding. You guys were a big help to me during some hard times. The most secure, clean, well lit faculty in the area, and still the most affordable (I've checked).”
“We agree with all the positive reviews! Amazing facility
Merry Christmas! ??
- Your friends at Kentuckiana moving, LLC”
“Clean facility. Easy booking and easy check in. Biff made sure everything was set for me. Unit was very clean. I would definitely recommend but they need better signs on Browns road. It’s tucked away and took me a while to find it”
“Jake (from State Farm) was great. He took care of everything and made it easy. He was also helping another (slightly older) lady while I was there and she was also clearly appreciating his service. The storage facility is clean and easy to access. It’s well lit and well secured. It’s weird to admit I like a storage facility, but I really do like this place.”
“An amazing company from start to finish! Our relocation consultant, Robert, was wonderful, and our packing and loading teams were so courteous and efficient! Highly recommend! (And don’t forget to tip them well, ‘cause they will really work hard for you in your move!)”
“Abel was amazing! Very nice and helpful! We had a great conversation that definitely made getting a unit easy, fun, & not like a chore I had to get done. So great!!”
“Rebecca and her staff were nothing short of awesome. They understood the challenges of my move and I couldn't of had a better experience! Keep it up Extra Space Storage & Rebecca!”
“If you need a great, secure, and awesome Customer Service experience and need a place to store your personal belongings head to 4127 Bardstown Road and ask for Samantha -- she's the best!!”
“Samantha has been nothing short of helpful, courteous, kind, and overall friendly with every interaction we’ve had since we became her customer! Her property is always clean is always wearing a smile. I highly recommend renting from her, I guarantee you will not be disappointed!”
“Moving to Louisville from Texas and both representatives I spoke were extremely helpful in getting my unit set up and explaining all the fees. Thankful for them making the crazy process of moving a little easier.”
“Had a wonderful experience looking for a storage unit. Thank you Kim for walking me through the whole process. The last storage unit place I came from was horrible. Kim and public storage gets a A+ from me.”
“Jeremy was wonderful to work with, very helpful and accommodating. We couldn't be more pleased and recommended a friend who was looking for storage and has moved in too.
Thanks all.”
“Great customer service Chauncey and Mary always go above and beyond and make me feel welcomed when I need assistance definitely the best storage business in Louisville. Five star service every time.”
“Brandon, chris, Javon, Jon albin, paysor, raiko and Ramon ALL did an amazing job with a difficult move. Thanks to them I will be recommending All My Sons to people looking for a top rated moving company.”
“I rented my unit through Precious, the on site manager, and she has been nothing but kind and accommodating. I have a great end unit that is plenty large enough as well as priced very well, and below the competition. If you need a unit I recommend Extra Space Storage, as well as Precious to help you along the way!”
“I would recommend this storage facility for several reasons.
Ms. Lisa and Ms. Rita provide EXCELLENT customer service. Best I’ve ever experienced. I’ve been there for at least a year 1/2… probably a little longer.
I started out at about 130.00 plus insurance, and was recently up to 202.00. I assumed the price would only increase yearly.
So there were several times that I was quite difficult to deal with due to these price increases and both of them were always patient and super friendly.
They will try to figure out if there are other options for you. Ex: Maybe you see that your property can actually be stored more efficiently and you can move down to a smaller unit. They look into any possible solutions.
Last week, I called Ms. Lisa and after speaking with me at length and asking me some questions, she found out that I have an insurance policy that might not only cover my personal property at home, but also at the facility. She asked that I email the declaration page to her. My payment is now 12.00 less a month.
She went the extra mile… her and Ms. Rita always do.
Lastly, recommending people to them, you will receive between $50.00 and I think up to $100.00 if that individual does decide to use their facilities.”
“Joe is the cream of the crop, he helped me with multiple issues and gave extra customer service that’s missing in today’s world! Joe is the best employee at any business I’ve encountered in a long time”
“I had a wonderful experience with Stacey she made things easy considering I had was having a hard time on my end and she fixed everything really quickly for me and got me right on my way she's has wonderful customer service skills and it's a clean and friendly environment I highly recommend public storage on accomack Dr off Westport rd in louisville”
“Connie at 502 Storage is the most helpful, kind and just all around great!!! I needed a storage unit and they were the best price in the area! They are the BEST PLACE to get a storage unit! She helped me when I needed help the most! Go see Connie and tell her Rose sent you!!”
6AM - 10PM
8814 Old Bardstown Rd, Louisville
Self Storage
“I rented a unit from:
8814 Old Bardstown Rd.
Louisville, Ky. 40291
I had the pleasure of Stacy (Stacey) renting a friend of mine her unit. She undoubtedly was the most pleasant lady to deal with. Her professionalism is beyond compare. You’ve got a top notch employee there!!!
Sandy K. Burgin”
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“Clean, lit up, quiet area, spacy driving area, very nice place. It has digital entrance, cameras, storage units have lights, key locks supplied, you can even rent uhauls here and I believe it's family owned!”