“I've been dealing with Lindsey since for nearly a year now with my initial rental and now some additional space and I'd just like to say that she knows her job so well and helps to makes one's rental experience as affordable as possible as well as just a great experience overall.”
“Very fast and efficient! This is our 3rd time using them, and we will always continue to use them for every move. Allen and Tyrone were fast and polite. Made our moving so much easier.”
“Very convenient. Clean storage. My only concern was the billing fee being increased through out my duration of a year. No explanation was ever sent as to why. Other than that, I had no unnecessary issues here and easily transitioned between homes.”
“Extra space storage is great for all your needs regarding storing material storing furniture or even storage vehicles Sandy is always been very helpful with my needs even helping me with the cost of the storage and it always A notice in case the payment didn’t go through the customer service here was excellent. I highly recommend extra space storage off of Hurstbourne Parkway.”
“I reserved a unit here about a week ago. My first time using a storage unit ever. I was quite anxious about the whole process in general but WOW, Amanda was so great. She was so patient with all my questions, explaining the process and showing me different size units (as well as elevators and entrances) IN PERSON so I could make the right choice for my needs. Our conversation was a textbook example of great customer service. TYSM, Amanda!!”
9:30AM - 6PM
3818 Bardstown Rd, Louisville“MJ is extremely helpful, kind and supportive. This is the first time I ever rented out a storage unit and she helped me through all of it. I was pretty stressed out, but she managed to make my day by simply being extremely positive and sweet. I would always recommend this place, simply because of her outstanding customer service. I do however have to mention that the app crashes or simply at times doesn’t work to open the gate, which can get frustrating, but the great customer does make up for it. Thank you for being so kind and helpful MJ. I appreciate you.Ps. I know this review is almost 2 months late, but I did remembered eventually ?”
“I have found the staff to alway be very helpful at this location. The rental rates have risen too high in my opinion, but the ease of access to the units and the cleanliness of the facility keep me here.”
“I'm so thrilled to be using Go store it! My previous storage unit cost me an arm and a leg every month and was just so unreasonable. Not only am I receiving such a great rate but Jake was fabulous to work with! He was so kind and helpful and definitely had my best interest. The location is large, very clean and the units are very secure. The air conditioning is definitely a plus for all your weather sensitive items. Definitely recommend! For sure ask for Jacob (Jake)!”
“I liked the easiness and speed from my first ever Google search for storage, through signing up and payment, to leaving my stuff and departing...etc, everything was done in 15min, and it was Sunday (office closed).Now THAT'S professionalism!”
9:30AM - 6PM
7900 Dixie Hwy, Louisville“Booked rental with online rep, service was great! Adam was patient gave the best deal per my request!. And when I got there &the unit was too small ( my error) the new rep was amazing as well! got my transfer w/mins! Move in was smoothly accomplished! Thank U!☺️”
“Units and common areas inside climate controlBuildings very clean. Property very clean -staff very friendly and always helpful ! Reasonably priced ! Climate control units maintain proper temperature levels year round. Highly recommend extra space storage !”
Open 24 hours
1821 Plantside Dr, Louisville“This is my second time using this moving company. They are consistent and professional. Raphael and Giovanni were fantastic and treated all of my items with care. They made sure everything was assembled correctly prior to leaving.”
9:30AM - 6PM
3610 Hopewell Rd, Louisville“Helpful as can be.. friendly staff that had no issue answering our questions updating from my previous review. the staff goes above and beyond. even out in the heat ive seen ms. mary doing her best to make sure the property is always clean. always helpful.”
9:30AM - 6PM
4127 Bardstown Rd, Louisville“First time ever researching storage services. Spoke with two lovely ladies, Cheryl and Samantha, who gave me wonderful customer service. They provided the information requested and great conversation. Thank you for your patience.”
9:30AM - 6PM
6708 Preston Hwy, Louisville“I want to give a shout out too extra space storage, I needed to rent a space to store my vehicle while i was out of town, started the process online, then had to go into finish up, everyone was so helpful from the beginning , from the first person i spoke with on phone to the site location, thank you for a wonderful experience and all of your help. i would highly recommend if you are in need of storage check these folks out.”
“Nice place, reasonably priced and ypu can also store vehicles, boats, etc. They also have climate controlled units. The owner(s) are nice and pleasant to deal with.”
9AM - 6PM
8814 Old Bardstown Rd, Louisville“Cam was super helpful setting us up with a shorter term storage unit! The process to get a storage unit was very quick and easy and they had a great special going on for first month free. The unit itself is very clean and easy to get to!”
“I just moved out today and had an AMAZING experience withPublic Storage thanks to Rick. When I first moved in he was extremely helpful. He took me to my unit and showed me how easy it was to access. What jumped out to me was how clean the property and units were. I HIGHLY recommend!!”
9:30AM - 6PM
11440 Blankenbaker Access Dr, Louisville“Extremely supportive staff that ended up being very patient for a mishap that happened in one of our units. I won't rent storage anywhere else in Louisville!”
10AM - 6PM
913 E Main St, Louisville“I am extremely pleased with the customer service experienced when visiting the 913 E. Main, Louisville KY location. T was very helpful and professional in helping me decide on a two storage units. I would highly recommend prime storage if you're searching for a storage unit in the downtown Louisville, KY area.”
9:30AM - 6PM
6713 Strawberry Ln, Louisville“I really appreciated how Ashley made me feel welcomed and wanted to help me with all my questions. She was very informative and eased all my concerns as we talked. She took her time and explained all the options available to me and what would work best for my upcoming move to Louisville. Thank you Ashley! You made this stop very easy and eased my mind as well!”
9:30AM - 6PM
7650 Dixie Hwy, Louisville“Came into the office regarding the rate increase, and PAMELA was very helpful and knowledgeable!! She also has great customer service skills, which means a lot to me‼️‼️THANKS so much, Pam, for your great attitude and patience with me‼️‼️”
“The staff at Citadel Self Storage are super nice they answer all the questions you need to know. The facility is nice and clean they have cameras throughout the building. I would recommend storing your belongings here at Citadel Self Storage.”
“Unknown gem in the Portland area that has huge potential. The outdoor space contains a wooded area that is well kept and beautifully landscaped. Firepits, patio lights, benches, swings and outdoor chairs all contribute to making the space feel like you are away from the city. Perfect location for live music!?? Outdoor area is wheelchair accessible?Wheelchair accessible restrooms are not available”
10AM - 6PM
4914 Mud Ln, Louisville“Highly recommended the staff and unit is amazing friendly enviroment and staff was more than ready to assist with any issues we had along the way. And the lady candace is amazing she not only remembers my name but is super helpful!”
9:30AM - 6PM
3913 Accomack Dr, Louisville“I just returned to Louisville from Chicago and brought a little too much for my home. It was right before closing at the Accomack when the manager Paige stayed a little over to ensure I got the exact space I needed for my extra belongings. Thank You again”
“Clare is very friendly, and efficient. She is very responsive when returning calls. I can't speak highly enough of the storage facility, the cleanliness and the operations.”
“This place has absolutely been a life saver while I've been moving. The property manager, Nicole, was so nice and helpful catering to my specific needs. Her professionalism and courtesy was nothing less than amazing. The unit I received was super clean, as well as the rest of the property, and I feel confident that i dont have to worry about any of my things while they're in storage. I highly recommend this place to anyone needing temporary storage needs 10/10!”
9:30AM - 6PM
5550 Greenbelt Hwy, Louisville“Ms Vanetta showed us one of the storage units today. She was so very nice and informative about pricing and everything .She has a cute sense of humor and a beautiful smile.. Thankyou Ms Vanetta”
“Very clean and secure facility with extremely helpful staff. The store manager, in particular, went out of their way to make sure I was taken care of when closing out my account. If I ever need storage space in Louisville again, I'll be sure to choose this location.”