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“I highly recommend Extra Space Storage on North Hurstbourne Pkwy in Louisville, KY
Lindsey was So helpful and made my storage rental setup and move in easy. The facility is clean and I have easy access to my unit.
They also have a lock system that seems more secure than a padlock”
“Great Experience!! The manager Patrice really went above and beyond to make sure I got what I needed to get my items in the right size storage and supplies to keep them in.”
“This was my first time dealing with this company and the gentleman that helped made me will welcome. He ran down everything I needed to know and answered any questions that I might have had.”
“Jose and Yoan were incredibly professional and quick. They made our move so easy and stress free, I highly recommend using People Move Moving for your next move!”
“If I could give them a ten I would. Amazing service. From the quote to the finished move I can only say great things about them. Erin was so kind and helpful to get the quote. Chris and Trever worked so hard and they were so polite and friendly. I highly recommend Neutz Moving. I will always use them in the future.”
“⭐️⭐️⭐️⭐️⭐️
I just rented a storage building here and couldn’t be happier with it. The place is clean, secure, and easy to access. The whole process was simple and quick, and the folks running it were friendly and professional. Plenty of space for what I needed and priced fair too. I’d definitely recommend this spot to anyone looking for a reliable storage unit.”
“The lady that assisted me at the time of my reservation she was VERY HOSPITABLE AND ATTENTIVE to my needs. She was so busy that she left her keys in my unit at the time that she checked me in, when I returned them to her she had already started trying to backtrack to locate them so I was happy to ease her mind in locating them for her”
“I do love the space and your price/location very nice and talking to the people in your main office they are very friendly and helpful. Just no one in the building where the storage unit are if needed help with your code trying to get in those doors, not trying to complain but just making a statement. Thanks again”
“Rick did an amazing job. Very polite, informative, a little humor, down to earth with his hospitality and showed me the whole process, flawlessly. I recommend all to check out their storage facilities. So clean and organized.”
“Sara and Amanda have been absolute rockstars since the very beginning. From when I first rented storage space to now, they've been nothing short of superheroes. They're kind, understanding, professional, and customer-focused.
When I first rented my storage, I thought I rented enough space to store everything. On move-in day, I realized that I needed another storage unit. I panicked and went to the office with the moving truck waiting outside. Amanda wasted no time not only finding me a second storage unit I could rent that day (within the hour even!); but she also took the time to find me the best desk closest to the storage unit I already had rented. Despite being extremely stressed about the entire situation, Amanda reassured me that everything would be okay. She even checked in with me after move-in was complete.
When I ran into financial issues paying for the units during a particularly difficult period in my life, both Sara and Amanda were so understanding and flexible with payment. Their compassion and care allowed me to get back on track financially and pay off my past-due fees in full, and they even secured a great renewal rate for me for both units I have.
Sara and Amanda are angels, and I can't recommend this location enough! They'll take amazing care of you, and I've had zero issues with the storage or the staff. 5 out of 5 stars!!!”
“They have been the best with being able to move storage units. I had trouble with the door but mrs mary was fabulous with helping me.
Everyone that I have talked to has had great customer service. Very happy customer”
“Malaika (store manager) is absolutely flawless and wonderful! She makes my day when I stop by and pay!
New Review Posting... its been years later now and these folks still rock! The local customer service at this one particular facility is awesome! They have been super helpful with all of my needs! Problems solvers, and very friendly! You always have the price issues... we all want storage to be more affordable, but the customer service is second to none!
Previos review posting: Pat and Misty u guys rock. Thanks for the professionalism and understanding. You guys were a big help to me during some hard times. The most secure, clean, well lit faculty in the area, and still the most affordable (I've checked).”
“I DONT NO WHAT XSPACE STORAGE WUD DO W/O JORDAN DENNISON ! WHAT A GREAT ASSET HE IZ 2 THIZ COMPANY !
THANX JORDAN 4 ALL UR HELP, WE APPRECIATE ALL UR HARDWORK & DEDICATION WIN ASSISTING US WITH R STORAGE NEEDZ !!! ?
ROBBIN?”
“We agree with all the positive reviews! Amazing facility
Merry Christmas! ??
- Your friends at Kentuckiana moving, LLC”
“Biff was excellent. He took care of my Aunt and then passed down his nature to me. I appreciate his great customer service and if I am in need of storage services again he'll be the reason I come back!”
“Renting storage space went very smoothly. The customer service was excellent. The storage space is nice and clean. I would definitely recommend Extra Space Storage to anyone! Five star rating!”
“Jake (from State Farm) was great. He took care of everything and made it easy. He was also helping another (slightly older) lady while I was there and she was also clearly appreciating his service. The storage facility is clean and easy to access. It’s well lit and well secured. It’s weird to admit I like a storage facility, but I really do like this place.”
“An amazing company from start to finish! Our relocation consultant, Robert, was wonderful, and our packing and loading teams were so courteous and efficient! Highly recommend! (And don’t forget to tip them well, ‘cause they will really work hard for you in your move!)”
“Rebecca and her staff were nothing short of awesome. They understood the challenges of my move and I couldn't of had a better experience! Keep it up Extra Space Storage & Rebecca!”
“Samantha has been nothing short of helpful, courteous, kind, and overall friendly with every interaction we’ve had since we became her customer! Her property is always clean is always wearing a smile. I highly recommend renting from her, I guarantee you will not be disappointed!”
“The young associate at this location as of today 5/4/2026, is so professional and helpful. It's such a joy to deal with young adults the same age as some of my daughters (or close in age) and see that there is hope ?, not everyone is lost.
I have never had issues at this location and will continue to use the service. No bugs, no drama, no damages. I'm very pleased.”
“Lori Henderson if it wasn't for her I will be leaving public I've been trying for 3 maybe 4 months just to get somebody to service my lock is jammed up on me it wouldn't let me in the lock was rusted finally I got her and she agreed to meet me on Easter thank God for Lori Henderson”
“Misty was very helpful in getting my daughter’s bill taken care of and reduced. In a time when people are rude and dishonest, she was the opposite. Thank you Misty.”
“Moving to Louisville from Texas and both representatives I spoke were extremely helpful in getting my unit set up and explaining all the fees. Thankful for them making the crazy process of moving a little easier.”
“My belongings were in a safe and clean environment at the Stor-All on commence. Brian the attendant there was always very helpful and so very kind and polite. Let me not forget how clean the entire grounds are. The office VERY clean gives you a very warm and calm feeling walking in. Thanks Brian and thank Stor-All, Gayle H”
“Jeremy was wonderful to work with, very helpful and accommodating. We couldn't be more pleased and recommended a friend who was looking for storage and has moved in too.
Thanks all.”
“I have had unit here in the past and the facilities and staff were very nice and helpful, which is why I came back now that I need another storage. Just like before the building is still very nice and clean, and the staff at the front were very accommodating in helping me get my unit set up! I do recommend.”
“We moved into an apartment complex in Kentucky. Not only was the box shipped quickly from Arizona, but the team was kind and highly skilled. Our parking lot is quite small. Andre was our delivery guy, and he would not leave until the box was placed perfectly. Super grateful to the Pack Rat team.”
“Yesterday Ashley was an amazing help both on the phone and in person! She showed a level of customer service and professionalism severely lacking in most storage facilities and even other businesses!! She was friendly and courteous and very helpful taking the time to explain things to my son who was renting a unit for the very first time! She was very patient and had a very upbeat attitude smiling the entire time!! Very impressed with her level of customer service she went above and beyond!!”
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“Jackie , the employee who attended to my needs, was unbelievably pleasant throughout the encounter. She was knowledgeable and efficient, and focused intently on getting me the combination of services that fit my requirements precisely. The office was absolutely spotless, and the8 facility was obviously secure. I would recommend ExtraSpace without hesitation or reservation.”