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“I officially have the best postman! I had some “missing” cds that I was terrified were gonna be sent back to the distribution center but he got them to me and understood why the were important to me. Thank you! ?”
“Special shout out to Joe C and his team at the Wilmore PO for finding a package that I sent to the wrong address (yes, it was my fault), and then forwarding it to the address I should have used in Lexington. Awesome work! Thanks so much, sir!”
“Had an issue with an eBay buyer that received a package, yet said she did not receive. One phone call to the postal service and talking to Patrick Rogers at the Versailles KY post office,”
“Unlike most of the other reviews, I had a positive experience. I was the only one in line. They were quick and polite and I was able to get my two packages mailed off quickly and easily.”
“I accidentally had a package delivered to my old address and they were very efficient and helpful about retrieving the package and getting it forwarded to my new address.”
“They are awesome, nice, and considerate people. Only problem is, never call their customer support. Might as well be called (CSSL) Customer Support SUCK Line. It's horrible. U don't even talk to a person!! Just a stupid robot that has the intelligence of a rock. ?. The computer just texts a link to your phone and u gotta figure it ou for yaself”
“As far as this location along with the main street downtown, they are by far the best two locations as far as staff helping you and going the extra mile. This is not for the overall post office but for the Nandino and Main Street locations themselves.”
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“I had a piece of priority mail marked as “delivered” but was nowhere to be found in my mailbox. I called the direct line, got a hold of Patrick, and he took care of it right away. He was able to track the carrier, have him re-visit my location, and located my package, which had initially been placed in the wrong mailbox. I can’t thank Patrick enough for his help!”