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March 2024 by Jackson Holcomb
It is a great place to shop at, I buy all my parts that I need for my truck my mower. And the often have the parts we need for the great customer service. Their parts are super reliable, and prices are fair. They will always give you recommendations what you need when you need it. They are friendly, funny people Who care about their customers more than they do themselves. I would not recommend going to O’Reillys because they never have the parts that you need a customer service sucks and their employees don’t care.
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March 2024 by Jeffery Todd Anderson Sr.
The Lagrange kentucky autozone parts store has really degraded in service in the last year. I'm a local repair shop and have used this store and other parts store in Lagrange. There communication between me and them totally sucks, if I order parts on my computer at the shop, and my parts portal shows they have the part I'm ordering, but there stock count is off and they don't bother to call and let me know, so I can source the part somewhere else and keep things going forward. Another issue I've had is, I ordered parts that were in stock, I waited over an hour , called the store and they said they didn't have enough people in the store so they could not let the driver leave to deliver the parts I ordered. Meanwhile, they never bothered to call the shop to let me know they weren't bringing the parts. Ridiculous. And there's others things I could go on about, but I don't want this review to be any longer than it already is. Long story short. There service sucks and the people working there if you'd even label it as work don't care.
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March 2024 by Hopeful 2021
I was bringing a group of students home from a conference and we were 150 miles from home. Thor (the Autozone employee) was awesome and did all he could to help us get back on the road. The other employee (didn’t get his name) was great as well. They recommended a mobile mechanic and a good hotel. (We had to end up staying the night.) I would encourage anyone to come here for auto help. Ask for Thor!
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March 2024 by Christina Mustafa
Thor was amazing yesterday when we went in to visit the Lagrange Autozone. We had sold a car to a young girl and needed to remove the license plate due to a new Kentucky law. So he happily volunteered to help us as well as congratulating the girl and making her feel so special for buying a car. Thanks again Thor for your amazing customer service.
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March 2024 by Sabor James
Thor rocked it out and saved me about $30 by selling me everything for my oil change!
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January 2024 by Sindi Renzelli
Thor speaks Spanish!!!!! Excellent attention!
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January 2024 by Curtis Brock
Stopped in having problems with a bad battery and Justin was quick to put it in and Thor was quick to save me money when in a huge pickle both definitely went the extra mile for me and should be rewarded
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December 2023 by Samantha King
The workers are great funny and helpful. Awesome place!
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October 2023 by Laura Professional Real Estate Investing, LLC (PREI)
Every single employee is there to help! I've been there many times and they are so friendly and helpful! They have made my life so much easier. May God bless them all.
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October 2023 by Kyle Honeycutt
They had the parts I needed like usual!
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August 2023 by Tammy McCarthy
Placed on hold 15 = min then, listened to a young man named Gage/Cage laughing and joking for another 5 min after hold timeout and took me off hold. Then placed back on hold. Hung up called back and was placed on hold again. Finally, Gage/Cage answered me and within 5 seconds told me AutoZone does not have collision film wrap. I was looking at it on AutoZone website... Don't believe Gage/Cage is very serious about is work or the success of AutoZone!!! I'm now going to Advanced Auto to purchase collision wrap!
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August 2023 by Paul Tschappat
Chris W. was incredibly helpful, he helped me pick out a battery that worked with my car, and gave me a jump, all while being super friendly and helpful.
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August 2023 by Brian Durbin
Did not have what I was looking for. Wanted me to come in and let them try to match something up that might work. I do not decide to do that. But I'm not faulting them for that. Usually has what I need!
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May 2023 by Debbie McKinney
We're on a trip from Wisconsin to Tennessee. And, having car problems. They recommended a nearby auto repair place. They were spot on with their recommendation to Ken Towery's auto repair. Thank you!
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April 2023 by Karen Booker
Great deals friendly people who can't wait to help you out