AutoZone in Lagrange, KY, is a well-regarded auto parts retailer known for its helpful staff and reliable products. Customers appreciate the friendly and caring employees who often go above and beyond to assist, such as changing headlights or helping with car issues. One employee, Thor, received special praise for his excellent customer service, including helping a group of students stranded 150 miles from home and assisting with license plate removal. The store offers a wide range of parts for trucks, cars, and even mowers, with many customers trusting their recommendations and finding the parts to be reliable and fairly priced. However, some customers note that prices can be higher than online options, especially for small parts like window controls, which can often be found cheaper on Amazon. Overall, AutoZone is seen as a helpful and friendly place to shop for auto parts, with staff who genuinely care about their customers and provide valuable assistance when needed.
Had a turn signal go out on me. Jay the assistant manager was incredibly helpful and knowledgeable on repairing it and provided preventive maintenance tips. He had outstanding customer service. Definitely would recommend for full management position.
October 2025
I broke down right in front of their store, and wow.. they are going over and above to help me! Thank you all so much!
July 2025
Shara was amazing!!! She helped me plug my tire and filled up my tire!!! She was very kind and helpful and knowledgeable 💕💕💕💕
