Kroger is a one-stop shop offering thousands of quality food and household products from favorite brands, including fresh produce, meats, seafood, dairy, home goods, and pharmaceutical needs. Many customers report a wonderful experience with lots of available products on sale and new things to try, with no wait at the cash register. The in-store Starbucks is a appreciated feature. Service is often friendly and helpful, with specific praise for the bakery and for superior deli and meats. The pharmacy drive-up is noted as a real plus. However, several criticisms are repeated. Customers do not like that the produce area was changed, making it hard to find items. Issues with coupon application at checkout, resulting in overpayment, have been reported. The store's bathrooms have been found to be disgusting, with unsanitary conditions in the toilets and sinks. Additionally, a customer noted that promotional soap books were not updated to the current month.