AutoZone on Lane Allen Rd in Lexington is a leading retailer of auto parts and accessories. Multiple reviews highlight exceptionally helpful and professional service from the staff. Employees frequently go above and beyond, offering diagnostic help and troubleshooting for issues like batteries and headlights. They provide recommendations, such as upgrading to LEDs, and often assist with installations in the parking lot, even in cold weather. Customers report that staff have fixed problems for no charge, saving them from unnecessary purchases. These experiences have resolved stress and gotten cars running smoothly. The store earns consistent praise for wonderful, awesome, and grateful service, ensuring customers will definitely return.
I had my battery changed here. They checked the battery and alternator, diagnosed all to be alright, and never pressured me to buy a new battery from them. I did it in the end because I knew the battery had to be old, and they took extra care to properly remove and reinstall the mounting bracket. Recommended.
January 2025
Brendan was very helpful and knowledgeable. Thank you!
December 2024
Having a car stall at every light made me very stressed and Korey helped me with a much needed battery, even installed it for me. Car is running smoothly and stress is gone. He was very professional and kind, thank you!
