AutoZone is a trusted auto parts retailer known for its friendly and efficient service. Customers frequently praise the staff for going above and beyond to help with various needs, such as replacing car batteries, installing wipers, and providing helpful advice. One customer shared how a manager in training named Steven Henderson kindly came out in the snow to change a dead battery in a work parking lot, demonstrating genuine compassion and kindness. Another reviewer appreciated the quick service from Chris Dedman, who replaced a dead car battery in just 10 minutes despite heavy rain. Many customers value the store’s affordability and honesty, especially when it comes to small repairs like replacing a key fob battery or cleaning sun roof drains. Staff members like Gary have also been highlighted for their excellent customer service. Overall, AutoZone is seen as a reliable, helpful, and honest shop that provides professional assistance and saves customers money through practical advice and affordable parts.
Tim was so helpful and enjoyable to work with as he changed my battery. Then when the alternator I purchased was bad he brought it management attention for a fair resolution. A rare extra mile approach to customer service in these times!
October 2025
All of the staff were extremely helpful and friendly, knowledgeable of their products and appreciated my business
September 2025
Tim F. At the 120 Aand Lake location store was able to save me extensive amounts of money on something I was told I needed but did not. Greatly appreciate it.
